Bridgfords Sales and Letting Agents Halifax Reviews Summary

Customer Service

Pros:

• "We couldn’t recommend Lee and Bridgfords enough, 5star every time!"
• "Lee was very helpful and supportive and overall superb throughout the whole process."
• "They are quick to respond to enquiries & manage the viewings from prospectus buyers with ease."
• "Our experience purchasing a property with Bradford Halifax has simply been flawless."
• "Absolutely fantastic experience after being evicted due to a maintenance problem that had be ongoing we found a property with Bridgefords, they were brilliant start to finish especially Sarah."
• "Everyone at Bridgfords Halifax was really helpful in all aspects of selling our house."
• "I can't fault the team at Bridgfords. They are friendly and professional and quick to respond to queries."

Cons:

• "Had leaks and crumbling walls that were repeatedly reported but never fixed or even looked at."
• "Communication was poor from the outset and got worse."
• "Been calling for the last few days and sent an email to view a house but keeps going through to voicemail and then no one gets back to you."
• "A query that has been unresolved since 2022 has continued to be unresolved and no help at all from the manager."
• "Viewers not turning up, others not leaving feedback."
• "Unfortunately we had a very disappointing experience with Bridgfords while selling our house."
• "Useless and embarrassing customer service when trying to by a house."

Mortgage & Protection Consulting

Pros:

• "Lee Johnson mortage and protection consultant has been amazing throughout the whole process of applying for a mortgage."
• "He helped make it possible to buy my home, get onto a good affordable mortgage along with life policies and home insurance - he put everything in place."
• "This is a review for Lee Johnson, my Mortgage & Protection Consultant. Lee did an absolutely stellar job on my mortgage."
• "Lee Johnson secured our mortgage offer as well as Life Insurance and Income protection."
• "Lee Johnson has been extremely thorough and helped me get a Very good deal on my mortgage, even during these difficult times!"
• "Lee arranged our mortgage and found us a fantastic deal, he was professional and went the extra mile to ensure it went through smoothly."
• "Lee Johnson saved me 6 years off my mortgage and decreased the interest rate by 3%- absolutely brilliant service."

Cons:

• "Will only co operate if you agree to use their own mortgage adviser- we already had one, yet they kept calling and being incredibly rude and pushy."
• "We had many issues with the banks and them changing rates and getting mortgages offered to us then taken away."
• "Over 60% of calls go unanswered."
• "We have been trying to get hold of someone at Bridgfords to view a property they are selling on Wentworth Drive since Saturday (Today is Tuesday)."
• "They tried to call me yesterday twice within the same minute, (aren't mobile phone call logs great!) they did not leave a voicemail."
• "How unfortunate that the branch manager is rude and obnoxious."
• "It’s not in their vocabulary to assist anyone. You are commanded to call the office which is ever answered."

Property Management

Pros:

• "I have recently let my property through Brigfords in Halifax... Their rates are compatible to other local agents and they have successfully let my property without delay or hiccup."
• "Sarah Broadbent has been absolutely brilliant in the re letting of two of my properties."
• "The online systems for managing my property and setting up utilities were very easy to use."
• "I have been letting my apartment with Bridgfords in Halifax since they took over from Dickens Harrison about 10 years ago, when there was a noticeable improvement in the service."
• "The whole process of marketing and letting my property took less than 3 weeks."
• "As a professional landlord in Halifax I can highly recommend the lettings team at Bridgfords."
• "My partner recently placed his property up for rent with Bridgfords in Halifax, and they rented it out within the first day at the full rental asking price."