The Garratt & Gauge Reviews Summary

Food Quality

Pros:

• "The food was gorgeous. Food ordered was a stone baked pizza called 'Till we meat again'."
• "The Hot Honey Burger was particularly great and came out in a good time after ordering."
• "The cheeky chicken trio is delicious 😋 😍"
• "The food is amazing and the staff are really attentive when it comes to dietary needs."
• "I decided to have the Ranch Chicken. It was delicious - the food was cooked to perfection."

Cons:

• "The chicken wings were over sweet and extremely fatty."
• "The chicken karaage was essentially just an overpriced chicken nugget."
• "Beers are nice, when they have them on. Food is ok, when they have some."
• "The cauliflower wings were mushy and lukewarm."
• "Food was very disappointing, the bread was stale in my sandwich and there was barely any avocado."

Service Quality

Pros:

• "The staff are so friendly, go in and have a chat with all the staff. So so so friendly."
• "The staff here are amazing especially the Steven the manager here who will give you the best recommendations for drinks."
• "Great atmosphere, lots of choice for food and drinks! Staff really friendly."
• "The staff were welcoming and attentive, the food was delicious and the cocktails even more so!"
• "All the staff are amazing, polite and attentive. Food is excellent and we keep coming back because of Rob and the staff."

Cons:

• "The service at the bar is incredibly slow."
• "Service poor (with the exception of a couple)."
• "Staff are more interested in having a smoke than doing their job."
• "The bartender was very rude. We came for the fifa opening ceremony, asked them twice to put the channel on."
• "Horrible customer service, bar tenders are absolutely non-chalands about their jobs."

Ambience and Layout

Pros:

• "The ambience and layout work well, the menu has lots of options and the bar is very well stocked."
• "Nice venue somewhere between a bar and a pub. Lots of space with various seating arrangements."
• "Really interesting decor, spacious and 2 pool tables."
• "The place is nice and it's good for live sport."
• "The venue is big. Laid out quite like how the previous bar Edwards used to be but this is a sports bar."

Cons:

• "It's fine in the early hours when it's not so full but gets noisy later on and busy at the weekends."
• "The service is a bit amateurish and the people behind the bar are not very knowledgeable about the drinks on offer."
• "Their TVs had a weird set up, so we had to move around and ended up watching the rugby on a tiny screen in the corner with an annoying blue tint."
• "The staff are incredibly friendly however it has become more of a sports bar lately with its multiple TV's and cheering crowds."
• "Management obviously have very different ideas. Service poor. A drag act on a Saturday at 1pm astonishing."