Wheatstone Inn Reviews Summary

Food Quality

Pros:

• "The lamb pie was very tasty with a huge lid."
• "Food was superb, £80 for 4 main meals and 7 drinks."
• "Our food arrived at a very good time and was delicious to eat."
• "Nice sausages and chips for the girls. Chicken pie and chips for the boy and Hunters chicken for me. Nice hot and very tasty in all fairness."
• "Food was lovely."
• "The sticky toffee pudding was possibly the best dessert I’ve ever had, it was so tasty!"
• "Food was great - very tasty & piping hot. Between us we tried the lamb pie, chicken pie and fish & chips all of which were lovely."

Cons:

• "The shoulder of lamb was mediocre with an unpleasant sauce."
• "The chicken was dry and bit tough, little overdone."
• "The beetroot ravioli were a little dull and leathery, and the game mixed grill was a real disappointment."
• "Sirloin steak was so so unbelievably chewy and the chips were very cold and under cooked."
• "Then no cream to have on a Sundae as they had run out. Cheesecake tasted like cardboard."
• "Food was ok, nothing you wouldn’t be able to cook at home yourself."
• "Very disappointing. Food came out quick enough but it was only just warm."

Service

Pros:

• "The assistant manager Jacob came over and was very polite and showed us to our table."
• "Staff were polite and welcoming."
• "Our experience was hugely enhanced by our lovely waiter, Niall. He was kind, professional, attentive but not intrusive."
• "Jacob served us and was friendly, polite and efficient as were all the staff we encountered."
• "Served by Laura, who was very friendly and quickly corrected a mistake with our drinks order."
• "Staff very attentive- Special thanks to ‘Summer’. She looked after us very well."
• "The staff were very friendly and efficient, dealing with our order quickly and well."

Cons:

• "Then went to pay, we had a list of who had what, and each person had a ticket with meal and cost on it, but he still tried to overcharge mine not once, but twice, and he got stroppy and rude."
• "The waiter who took the order said he didn't want to be there he wanted a day off."
• "When I first arrived I stood at the bar waiting to be shown to my table, two members of staff walked straight past me."
• "It was the service we got from the waitress, not once did anyone come over and ask how are meals was."
• "Unfortunately service was a massive let down. After being sat it was 30 minutes before anyone took our order."
• "Awful service, the waiter/manager spoke back to my dad when he called him over."
• "Service was absolutely shocking, very slow."

Ambiance and Environment

Pros:

• "There was a great choice of music playing in the background too, brought back some lovely memories; and it wasn't too loud!"
• "Decorated for Christmas beautifully."
• "a cosy pub environment."
• "The surroundings were nice."
• "Lovely atmosphere."
• "Greeted by host very quickly."
• "Showed us through a cozy well lit restaurant to our table."

Cons:

• "Only downside, place needs a little TLC, broken flower planter outside."
• "Totally unfriendly to anyone other than badly behaved families."
• "The decor Is okay, but it is rather gloomy inside, even though it was a bright day."
• "I don't feel this pub would be great for access if you were unable to walk and were dependant on the use of a wheelchair with lots of odd little bumps and steps up and down once inside."
• "Had to wait for a table and got told to sit down in the bar area but all the tables were dirty and full of old glasses."
• "Only gave it 4 stars for the atmosphere because it was a quiet night."
• "As for the atmosphere and decor at the wheatstone it could do with a refresh."

Value for Money

Pros:

• "The prices are comparable with similar establishments and good value for money."
• "The meal was superb, and good value."
• "The rest was excellent & good value for money."
• "Affordable and delicious food."
• "Highly recommend and under £40 which was a bargain."
• "But overall a good experience, worth the tip and would deffo go back."
• "Food was hot, was tasty."

Cons:

• "£90 for 4 meals and it was gross. Roast was undercooked and meat was full of fat and very small portion."
• "Price was a little above what I would normally expect to pay in this type of dining experience."
• "I was a bit disappointed at being charged £4.08 for half a pint of post mix lemonade."
• "Food very poor today. Roasts wouldn't have filled a child."
• "The food however- £23 for a steak which was sent back twice due to being overcooked."
• "Terrible customer service for a bill that came to £99.91."
• "Not impressed the food was less than average and was warm at best."