The Manners, Bakewell Reviews Summary

Food Quality

Pros:

• "All food is home made, not typical pub grub. Slightly more expensive, but you can taste the difference and it's worth paying only a little bit more."
• "Lovely food and had a great Sunday lunch today."
• "The staff were lovely and the food was beyond delicious!"
• "The venison burger was excellent."
• "We all had the roast beef which was really tasty served up with some good veg."
• "The food was wonderful; we had the pork belly (twice), the steak & ale pie and the chicken hanging kebab."
• "The food was full of flavour, hot, plentiful and served without delay."

Cons:

• "Both burgers from the kids meals were raw and had to be sent back to the kitchen as there was blood running from them."
• "The food was ok. Very expensive and not worth the wait."
• "The most unfriendly pub we have been to. The staff were very unwelcoming."
• "The service was a bit slow and the food took about 45 minutes to arrive."
• "The food didn't really live up to its aspirations."
• "Beef roast dinner which unfortunately was quite disappointing. Tough, gristly meat with packet/frozen potatoes, stuffing and Yorkshire puddings."
• "The bread was very dry and the fillings were meagre."

Service

Pros:

• "Great service, and attention to detail."
• "Staff were attentive and friendly offering advice and recommendations that lived up to their claims."
• "Really lovely staff. So helpful."
• "Staff were plentiful, friendly and always on the ball."
• "Very friendly and courteous staff."
• "Staff super friendly and made us feel welcome."
• "Service was excellent with lovely staff."

Cons:

• "Nobody came over to clear our plates and again after a lengthy wait we had to ask for our bill."
• "The service was friendly and efficient despite how busy it was."
• "Very slow service almost 45 mins wait for food."
• "Took over 40 mins to deliver only 4 of the 5 meals to the table, leaving me without a meal."
• "Waited for 30 mins before needing to find someone to order."
• "The service was the worst I’ve ever seen."
• "The staff serving you constantly changed, and did not respect social distancing, they were very close to every single customer."

Ambiance & Cleanliness

Pros:

• "This is a great local pub and looks wonderful from the outside and inside."
• "Nice surroundings."
• "The place felt very relaxed."
• "It's a traditional style old pub, made unique by the lovely decor & extra little touches."
• "The atmosphere helpful, friendly & welcoming."
• "vibrant atmosphere with nice friendly staff."
• "Great location, room was clean and to a very good standard."

Cons:

• "The place could use a good scrub/refurb and the cleanliness is a huge issue."
• "A very tired 1970s place, needs closing and total interior rebuilding."
• "Inside the pub is a little run down."
• "Much of the furniture was grubby and scratched; the carpets inside the room were stained and the carpets in the hallways were threadbare in places some of it had no pile, just bare underlay."
• "The room was furnished with what appeared to be second hand furniture which was then painted."
• "The outside seating does have stains on all the covers."
• "The decor of the pub is a bit tired."

Accommodation & Facilities

Pros:

• "The air in the room is fresh and there is no smell of smoke."
• "Having a car park behind the pub was ideal."
• "Car parking space at the rear of the pub is limited but there is a public car park within 5 minutes walk at the agricultural centre."
• "We stayed in Avenue House and our room no 2 was lovely."
• "The rooms are really cosy & stylish & the staff very accommodating."
• "Great location (5 mins walk to Bakewell town centre), very nice clean and comfortable room."
• "The rooms in The Avenue are mostly high up but great views. Comfy bed and gorgeous hot shower."

Cons:

• "The room was over the kitchens at the back of the pub which made it noisy early in the morning and late at night."
• "We booked into this pub for four nights at the beginning of October 2019 but we left after one night due to the general condition and poor cleanliness of the accommodation."
• "Room and hotel very tired, although the bed was comfortable and very clean."
• "No parking when we arrived."
• "However wifi signal was weak to non-existent in the room and there was no mobile data signal."
• "The bed sheets had mysterious grey marks on them and the bed frame itself was grubby and much of the paintwork had been scratched off."
• "Sadly they serve only roasts on Sundays and no other items are available."