The Bridge Inn Reviews Summary

Food Quality

Pros:

• "Everything hot and beautifully cooked."
• "Serving excellent tapas as well as larger main courses... The food is well presented and delicious."
• "The kids fish and chips was a proper piece of fish, the batter was light and crispy and a decent portion size!"
• "All were brilliant and cooked to perfection."
• "The food was excellent, the Sunday roast was very nice."
• "The Tapas menu was varied and our waitress kindly explained all the items we enquired about. The food was delicious, it was well cooked and presented."
• "The food was excellent, the service was efficient and friendly."

Cons:

• "Qaulity of food was below expectations."
• "The fish, which appeared to have been hurriedly microwaved couldn't be seen because of the mound of strange and irritating potato crisp vermicelli."
• "Ordered a burger, it was overcooked, almost burnt."
• "The food was fairly priced for fresh village pub food quality but ended up being very expensive for inedible pub chain quality food."
• "Slow service and the food was almost cold when it finally came."
• "Roast chicken very dry, potatoes looked wonderful but hard in the middle."
• "The food was then very disappointing, bland, really poor quality chips & the salad leaves were old, wilted & turning yellow."

Staff and Service

Pros:

• "The staff are very friendly and helpful."
• "The service was just wonderful - thank you!"
• "The 2 staff who were on were very friendly."
• "Staff all young but were brilliant constantly working."
• "The other staff were so friendly."
• "Wonderful food, the Bar manager and staff, restaurant manager and waiting staff are fun, professionals and very knowledgeable."
• "Staff went above and beyond to help us with our dietary requirements."

Cons:

• "Roxanne who to be honest was not overly pleasant."
• "The staff didn’t question at all why we hadn’t eaten most of our food."
• "Very slow service first we were told we weren't allowed to order for half a hour."
• "The only slight downside I can think of is that the waiting staff could be slightly more attentive."
• "The finished plates were just left on the table for over an hour."
• "Second of all I was seated by the window and the draft was a serious inconvenience!"
• "The staff were very apologetic."

Atmosphere and Location

Pros:

• "Gorgeous surroundings, excellent food and drinks served by friendly but professional staff."
• "Refurbished old coaching house situated beside the river Derwent in a beautiful location."
• "Chilled relaxed atmosphere and the seating area outside is perfect!"
• "Very relaxing and nice deco inside and out."
• "Very relaxed atmosphere, the renovation has given it new life."
• "The building and the interior are both tidy and create a relaxed and inviting atmosphere."
• "What a lovely atmosphere. The fire was welcoming and there were lovely friendly staff to greet us."

Cons:

• "This is unacceptable - you’re pushing me to my limits!"
• "Confusing menu. Had to keep looking at outside menu to check gluten free."
• "Plates came out over a long period."
• "The only very slight niggle was the small piece of tin foil in my meatballs."
• "They are weird staff unfriendly, no tea or coffee they have WiFi but don't give out the password."
• "The place was almost empty."
• "Unfortunately the outside area was really scruffy & tired looking, with rubbish strewn around on the ground & 3 tables left uncleared for a long time."