White Horse Reviews Summary

Food Quality

Pros:

• "The lunchtime food was excellent, steak was done to perfection and the chips were the best I've had in a long time."
• "Stopped by for lunch today and loved it! My 10 oz ribeye was delicious."
• "The food is delicious and the fact they have a vegan option that tastes lovely is amazing."
• "Really great roast dinner and really great value for money! (although, not sure they make any profit on it as it was priced very cheap!)"
• "The food was IMMACULATE! Highly recommend ordering the duck confit - it’s on their special menu so I’m not sure how long they’ll be serving it for - but my advice to the chef, put it on the menu permanently!"
• "Great freshly cooked food."
• "The food was the tastiest Sunday roast I have had in a very long time."

Cons:

• "Vegetables were a bit school dinner-like."
• "The cubes of pork belly pure fat (no meat in them at all) and the fat was soggy and gooey."
• "The food was truly awful, straight from the freezer, arrived luke warm, tough and tasteless."
• "The pork was badly cooked, it was like putting cold lard into my mouth."
• "Hunters Chicken (or Brewers chicken as they call it here) was clearly straight from a microwave."
• "Everything was good apart from my food. We ordered 'Gourmet beef burger' but it was just a cheapo burger patty."
• "The hash browns were so oil-drenched, it was literally seeping out onto our plates!"

Service

Pros:

• "Staff were helpful and friendly and food was delicious."
• "Staff were all super friendly especially Josh who the boys thought was great as he kept chatting to them."
• "Lou was a brilliant host. She was so attentive and went out of her way to check in on us."
• "Excellent customer service from Chloe."
• "Staff are so friendly and accommodating."
• "The staff are so helpful and friendly."
• "Manager Summer so efficient and organised, yet has time for all her Customers Old and new."

Cons:

• "Great food, however the service wasn't that great."
• "Very difficult trying to speak to an actual human being when trying to book."
• "I was so shocked to hear they had no ramp or any assistance for wheelchair users."
• "We didn't get a 'sorry' ...I'll see what's happening with your order, or 'Sorry' for the delay."
• "Our waitress was so rude."
• "Service was slow, even though not busy."
• "The staff were slow to greet us on arrival and weren't at all attentive or interested in serving us."

Ambience and Location

Pros:

• "Outstanding the prettiest pub I've ever been to."
• "Lovely historic pub."
• "The pub is situated in a beautiful location with plenty of parking."
• "Enjoyed an excellent meal here. A beautiful, historic pub with friendly, welcoming and attentive staff."
• "The pub had a very lively, great atmosphere, food was served fast and hot."
• "Lovely pub with history in a beautiful location."
• "A wonderful atmosphere, especially around Christmas and as far as local pubs go- absolutely magical."

Cons:

• "For a special occasion there was no atmosphere and lack of service."
• "Only downside is super crowded on Sunday even at 4pm."
• "Sadly, the food took over an hour to arrive."
• "Parking can be tricky sometimes but well worth a visit."
• "The atmosphere: mediocre."
• "However it can get very busy."
• "Annoying wasps flying around the table which was not pleasant."