The Rose & Crown Reviews Summary

Service

Pros:

• "Lovely staff, Jo, John and Sharon. Always friendly, helpful and happy."
• "Service was good too and friendly staff."
• "Very friendly staff who are happy to accommodate and provide great service with a smile."
• "The manager, and staff were very friendly, welcoming and helpful."
• "Staff very polite and friendly, didn't wait too long for food, food was amazing."
• "The staff were friendly and helpful."
• "Staff really friendly and attentive. Food tasty and lots of it."

Cons:

• "The service was poor, drinks order forgotten about."
• "Walked out after not being served for 10 mins."
• "Service from the bar shack was a little slow and some of it was a little over cooked."
• "Terrible service by who we found out was the manager, undercooked food."
• "Once again terrible service."
• "Lack of any real service overall. Drinks took ages to arrive."
• "Service was not great."

Food Quality

Pros:

• "The food was very tasty and reasonably priced."
• "Really Good food, been here for a Sunday Roast and a couple of times on weekdays and not been disappointed."
• "The seafood platter I had was quite honestly the best pub lunch I have ever had!"
• "Had the roast beef, so tasty, quality food and worth every penny."
• "Food was really nice."
• "The food was super delicious."
• "The food was delicious and modestly priced."

Cons:

• "Drinks can be very expensive if you're not careful."
• "Both food and drink are a bit over priced, even before Covid."
• "Food was good but expensive."
• "The prawn cocktail was extremely poor value for money."
• "Food was nice but on the higher priced end for a pub."
• "Food from the garden area was terrible and extortionate!!!"
• "The food was over priced and cold like really cold!"

Ambience & Cleanliness

Pros:

• "Inside the bar it was bright, clean and very welcoming."
• "It was also comforting to see when a table was vacated they wash the table and chairs down with soapy water before disinfecting."
• "Lovely garden space with plenty of tables."
• "Outside is a large garden with plenty of tables, a place to play boules, and a playground for kids."
• "The atmosphere both inside and outside was impressive and left you feeling relaxed and at home."
• "Photos show how clean and bright the venue was even the gents loo was spotlessly clean !!"
• "The pub is in excellent condition with a very well maintained attractive garden."

Cons:

• "Sad to see no covid guidance being followed which was a little off putting."
• "Overpriced, unfriendly staff, dirty tables."
• "Once the food came, we sent our mains back. My Caesar salad looked seriously disgusting."
• "Most importantly the salad items I was served were ROTTEN."
• "Wasps everywhere to an uncomfortable surroundings and near the playarea too."
• "Unfriendly service and the dirty area (even though there were many staff walking around) changed our mind."
• "The table by the window was dirty and when asked him to clean it he came back with a dirty / used jay cloth and 'tried' to clean around."

Value for Money

Pros:

• "We get one of the huts outside near the playground and pay £50 for full table service, with the touch of a button."
• "Great pub, great food and good fun for the kids as well."
• "The food is great value for money, really good portions and great tasting fresh food for all needs."
• "Drinks fair price."
• "Price not too bad either."
• "The only minus are the prices - slightly high otherwise we had a great time."
• "They provide car parking without time limited and plenty enough space."

Cons:

• "For adults a Caesar Salad is 17.95... must be something special to charge for lettuce, croutons and some chicken a fortune."
• "But 3 burgers and 3 pints cost us £68. That's a bit of a stretch."
• "Classic home made burger for the kids was priced 7.50 but of course you can add cheese for a £1.... really?"
• "Charged nearly 7 quid for ice cream for a toddler."
• "Food was very average for the price we paid. Meat patties were hard and buns were cold."
• "All this for £9.85 which I thought was high but it sounded good."
• "10% service charge was under the circumstances, a bit of a p take."