Address: 96 Commercial Rd, London, E1 1NU, United Kingdom
Phone: +442079986565
Rating: 4.8
based on 187 reviews.
Customer Service
Pros:
"The customer service from the staff at this place is outstanding."
"The guys at MH2GO have incredible service.. the quality of the hairpieces is exceptional and should you have any concerns, you can be sure that they will take the time to listen."
"Always have been very satisfied with the service I received, from the time I enter I am warmly greeted from the receptionist."
"The staff especially Frankie who does my hair is professional and always makes me look and leave feeling good."
"The staff are very friendly, knowledgeable and my stylist was very attentive towards me and answered all my questions."
"Whilst waiting, I was acknowledged by staff I have not encountered before, enquiring whether I needed anything."
"The lovely women at reception is just amazing! helped me all the way."
Cons:
"Poor customer service.always rushing.When i was ready fir my system Jay who i saw cancelled my appointment saying he is too busy."
"I was still considering to give this place a chance by going in but after I read the owners responses to negative feedback I feel even more uncomfortable dealing with this company."
"The person on the phone sounded rushed, unprofessional and made me feel very uncomfortable."
"I don’t usually give feedback but I felt very uncomfortable on the phone I thought I’d share my view."
"The level of customer service was null at this point."
"I’ve not even received a follow up call/text or even a check in from this company."
"I later emailed J saying I wasn't 100% happy and needed something done to remedy the Elvis look. No appointments available over next few days."
Quality of Hair Systems
Pros:
"The actual system itself is fantastic. Very comfortable and fits perfectly."
"The hair system i didn’t even feel like it was on my head and felt part of me."
"The quality and hair was all exceptional and the cut was exactly as i wanted."
"Good quality of product, basically one word AMAZING."
"The systems are AMAZING also !!"
"The quality of the hair is above what i expected."
"They match my natural hair color so perfect and I'm so happy!!!"
Cons:
"This is not good place Because not good hair style and type or glue is not good take of easy."
"After I had my appointment and the style they done did not match the one I wanted."
"Then a week later the front of the unit came up at a dinner party. Needless to say I had left through the back door in yet another moment of embarrassment."
"The look of the system appeared out of control with real ‘fake toupee’ look to it which I didn’t feel happy with & again too dark!!!!"
"These people lie. This is all fake the hair doesn't stick to the scalp. Don't waste your money."
"The hair was shedding at the front quite bad."
"I came in on Tuesday had normal white glue, 24 hours into it my hair system was coming off after 48 hours it came off even more."
Stylist Expertise
Pros:
"Anita has always looked after me and sorted any issues with the system."
"Anita for the first time who was amazing... she absolutely nailed it!"
"Anita has been my stylist for 2 years and her level of detail and passion for the job is second to none!"
"Kristina is a super talented stylist and it's a pleasure to work with such a professional company and people."
"Salvo, my stylist, is absolutely awesome! I highly recommend this guy, he has some serious skills."
"Hair Stylist Anita is just phenomenal in her work."
"Stylist Danielle was excellent and listened to my every word."
Cons:
"They sent me away looking like an elvis impersonator, talk about embarrassing."
"The system didn't arrive in time so my appointment was cancelled."
"On the day of the fitting my appointment was delayed by 90 minutes because of congestion in London."
"The consultant there dealt with my questions well at first but then when I asked him where the hairdresser trained he got defensive saying I shouldn't ask such questions."
"I would think someone wouldn’t attack his customers for their negative feedback as it can put some people off."
"Absolutely horrible experience they don’t know how to fix the system hair system fall off a very next day when I told them that’s actually happen they told me it’s normal really guys just waste my time and money."
"Don't fool for the flashy videos, and do not pay the overinflated price, for a dense, thick system that will make you regret ever going in."
Personal Experience
Pros:
"MH2Go gave me all the advice and products to perform my own self-maintenance, and after a couple of times removing and fitting the system myself, I'm happy to say that it's easy to do yourself with a little patience and care."
"Thank you to everyone at Mh2go for the help and support that you have provided me on my journey with you."
"The fitting with Kristina was really fun she made me feel at complete ease and she educated me on each step of the installation."
"It does change your life. The hair system gave me the confidence to get my life back."
"These guys have changed my husband’s life, He almost gave up his hair loss issues and thought he was destined to a life of caps and hats but now I can honestly say my husband feels more confident with his hair and he says he feels like himself again, so thank you."
"I have been wearing a hair system for over 10 years and MensHair2Go by far offer the best service."
"I would highly recommend MensHair2Go to anyone considering the procedure."
Cons:
"Overall I won’t be going back to MH2GO sadly."
"Advise to anyone wanting this system, go elsewhere as you do NOT get what’s advertised."
"At first I was really shocked when I first got it, I wasn't happy as it was quite thick and I think i just wasn't used to seeing myself with hair."
"So for me personally I'm going with the hair system until a proper cure is brought out that will actually reverse the baldness."
"I waited a few days and slowly got used to it, however still wasn't happy, I asked if I could thin it out, they did it for free and after that wow it really made a difference!"
"Its itchy and heavy at first, however after a few weeks or so you literally cant tell."
"I’ve not even received a follow up call/text or even a check in from this company."