The Old Buttermarket Reviews Summary

Atmosphere & Location

Pros:

• "Great pub, lots of places to sit in a few different rooms."
• "Pleasant with a nice vibe, drinks and food are good with an interesting history and uniqueness."
• "Great little spot for a meal, a quick bite, or a pint of the local beer."
• "Bang next to the cathedral, well worth a visit."
• "A really good pub with plenty of seating while keeping a cozy atmosphere."
• "Its right opposite cathedral so the location is easy too."
• "A very good traditional pub in the heart of Canterbury with friendly service."

Cons:

• "Nice old pub but to me there is something lacking in atmosphere, that might just be me though."
• "The place looked nice but the food was not great and overpriced."
• "Service was slow and inattentive."
• "No atmosphere."
• "This place has really gone down hill unfortunately. It’s never open on time."
• "The less that can be said about the building the better- although beautiful from the outside, the interior is cold, damp and dirty."
• "Filthy dirty toilets. Where the hand dryer is is covered in years if grime, toilet floors not swept to the sides dust and grime is terrible."

Service

Pros:

• "Staff are always friendly and provide exceptional service!"
• "The service was impeccable, nothing was too much trouble for the staff."
• "Very friendly. The manager went to great lengths to accommodate her."
• "Super friendly staff, good beers on tap, and the food is really good."
• "The bar staff were lovely. I asked about the pies and they recommended the duck pie and the two were professional and quick."
• "Staff are extremely pleasant, well presented and accommodating."
• "Our waitress Rose was so lovely and attentive and went around to the guests several times taking the drinks orders."

Cons:

• "Bad service and poor food."
• "Appalling girls behind bar couldn't even open a bottle of wine. Ordered Sunday lunches turned up cold so they microwaved them !!"
• "Waitress went by several times but didn't show any interest."
• "Staff were a absolute nightmare. Disinterested bordering on the rude."
• "Went to this pub, usually great service but went this Saturday and the service was poor."
• "Very slow and inept service."
• "When it is open you stand at the bar sometimes for 5 minutes or more before a member of staff makes the effort to present themselves."

Food & Drink

Pros:

• "Best pie I ever had (Christmas) and drinks were good."
• "The pies are great and served with vegetables, and mash."
• "Had my first plate of fish n chips here since landing in England and it was delicious."
• "The staff were really friendly and the food was delicious."
• "Had an amazing evening for a staff event, the staff were very very friendly."
• "The food was delicious and we both loved our choices."
• "The food was incredible. I had the Boar and Chorizo pie and the crust and the gravy in the pie was amazing."

Cons:

• "I ordered, but the portion was TINY compared to how it is in photos."
• "Portions aren't generous and prices are at the higher end of the scale even given the high standard of cooking."
• "The only downside was that they didn't have roast anymore, nor steak."
• "The burger pate was burnt, the steak was cold and chewie."
• "The place looked nice but the food was not great and overpriced."
• "Food was overpriced for what it was."
• "The steak was overdone and dry."

Value & Pricing

Pros:

• "Great value for money, especially with the current offers."
• "We ordered the duck leg and ale pie... It all came to below £20 per person."
• "The food was reasonably priced, and I would definitely return."
• "Great price, big thumbs up."
• "It’s good value, particularly for the location."
• "Lovely atmosphere, delicious food, good price for the quality and a fair amount of food."
• "Great food with great prices!"