Address: Newbridge Rd, Billingshurst, RH14 9JA, United Kingdom
Phone: +441403782311
Rating: 4.4
based on 331 reviews.
Location & Surroundings
Pros:
"The site was really quiet and location was perfect for us."
"Is close to a very busy mine road."
"Easy to find. Pub on site. Easy access to facilities. Peaceful. Lovely two night break. A good rest!"
"Nice walk along the footpath into Billingshurst about 30 minutes, lovely small village with good coffee shops pubs and shops."
"Situated near many amenities and attractions in very pleasant country surroundings."
"Great location for exploring West Sussex."
"Location was great, next to a good pub, and central to attractions with shops nearby."
Cons:
"Feels congested with pitches being a bit too close to each other."
"Some road noise from the A272 and the local road which is bit of a rat run."
"Due to the location you can hear the Gatwick planes throughout the night. Some may enjoy seeing these but was a little noisy at night."
"Local main road very noisy, appeared to be a busy truck route."
"This has nothing to do with the site and beyond their control but we found the small A road leading up to the site to be quite busy and noisy through the night and especially early morning."
Facilities & Cleanliness
Pros:
"Washing area (pans, cutlery) was clean, tidy and well located."
"A lovely campsite with very clean loos, which were also heated which was great."
"Toilet and shower block very well kept and clean."
"The toilets and washing facilities were incredibly clean, constantly checked and efficient."
"Nice and clean toilet and shower facilities."
"Facilities were clean and easily accessible."
"Showers were very clean and ample hot water."
Cons:
"No light in toilet/shower during the day so was dark."
"General cleanliness of toilet block. Often out of toilet paper. Only two cubicles for the whole site. And 2 showers."
"The water slowly rises 2 inches to cover your feet as you shower too."
"Toilets and bathrooms were dated!"
"The toilets were not serviced regularly with no toilet roll replenishment."
"Very very basic toilet facilities. No hot water or papers towels in the gents toilet."
"Toilets were never cleaned!! DISGUSTING We stayed 6 nights - well I’ll leave that to your imagination."
Staff & Service
Pros:
"Outstanding service from host."
"Very friendly owners, really welcoming on arrival."
"The host was fantastic, nothing was too much trouble."
"The staff were very welcoming and friendly."
"Rob and his staff are friendly and helpful."
"Staff were lovely (shout out to Mae who is delightful), hard working and attentive."
"Very friendly staff in the pub."
Cons:
"The staff were unfriendly bordering on rude."
"Was rude and aggressive about us having accidentally gone onto the grass."
"Awful rude staff. On arrival, we were asked if we'd booked a table rather than a polite greeting or request for what we wanted."
"Service not great. The two behind the bar were constantly on there phones laughing at videos."
"Nobody bothered to check to see if everything was alright during the meal which is very odd by today's standards."
"Landlord very unhelpful & rude."
"You'd think at a beautiful old place like this the owners would be a bit more concerned about customer service."
Food & Dining
Pros:
"Food was well cooked although 2 of the 4 drinks were wrong (bar error rather than server)."
"We ate in the pub and the food was fine, with the only issue being that the only vegan offering was chips."
"Site is part of lovely pub which was very handy - food was great."
"The food is wonderful. Definitely worth the money."
"Pub serves nice food."
"The food was amazing staff very attentive no long waits great service."
"The food was excellent and served hot."
Cons:
"Not a dislike but the pub kitchen has issues with electrics in their kitchen which has meant no food."
"Seems like they are missing a trick with the pub. It took us longer than planned to set up when we arrived. We went into the restaurant at 20:10 to eat to be told they’d stopped serving food at 20:00."
"Very disappointing, not been there for a while, handed a menu to be told only sandwiches available."
"Food so so and very expensive for what it was."
"As for the food, it was pretty tasteless to be frank."
"The food wasn't great. On a set menu with only sandw and jacket potato's."
"We had steak pie… the potato was from the packed mashed it was horrible."