The Wyvern Shipping Co. Ltd Reviews Summary

Customer Service

Pros:

• "Heather in the office is a gem who was so helpful."
• "The staff at Wyvern couldn't have been more welcoming."
• "Staff were friendly and put us at ease."
• "Although the staff were busy, on our arrival we were well attended and our needs met."
• "The staff at Wyvern Shipping were all friendly and helpful."
• "The staff where all friendly and helpful and happy to answer any questions we had."
• "The staff of the Wyvern Shipping Co. made us feel at ease, answered all our questions."

Cons:

• "One star dropped because I did not find the lady manager / owner particularly welcoming."
• "I did not find the lady manager / owner particularly welcoming."
• "The walk up to the village is a fair treck after dark."
• "Lovely looking boats and mostly friendly hirers....however just been rudely awoken from a nap by a rude lady on Mallard insisting we 'have to move our boat because she has a bigger boat and needs to get in'."

Boat Quality and Equipment

Pros:

• "Excellent tuition and a boat equipped beyond our expections."
• "The boats are first class and there are no hidden extras such as fuel etc."
• "It was well equipped and extremely well maintained - you can tell that the Wyvern Shipping Co care about their boats and their customers."
• "The boat was in very good condition, had all mod cons, and was perfectly comfortable."
• "Ebony was really clean and extremely well equipped."
• "Our boat Tulip was well equipped and spotlessly clean when we picked it up. It was to the standard of a 5 star hotel."
• "The boat was great. Clean, dependable and fun to operate."

Cons:

• "Minor drawback was the radio aerials had been previously damaged hence reception was poor to nil throughout."
• "The over powering smell of urine coming from one of the bathrooms was unbearable and got progressive worse as our trip went on."
• "As the pilot I felt it was a good day but the kids did not have enough to do or keep their interest - not enough locks."
• "It was cold and windy for our first few days and needed several layers as standing at the rear steering was chilly."
• "The one small drawback for me was the double bed which was converted from the dining table and bench chairs which was rather small so a little cramped."
• "Beds a little short for over six footers."
• "If I had to point out one slight negative it would be that at 6 foot two, sharing a double bed with my wife was more than a little cosy!"

Overall Experience

Pros:

• "Would happily recommend the wyvern shipping Co to anyone looking for a canal holiday."
• "We went on the Thames Ring this year and it was a treat. This has to be one of the most enjoyable trips we have ever done in Europe."
• "A perfect way to introduce our children to canal life; with locks, swing bridge, aqueducts and a long tunnel, they loved it all."
• "Great family holiday."
• "Just prefect cruising along the canal and taking in the beautiful, peaceful sights of the canal."
• "It was very relaxing. We had excellent weather too, sunshine every day!"
• "This was our second Wyvern rental. This year we hired Daisy for 2 weeks and it was fantastic."

Cons:

• "I'm not sure how enjoyable an experience it would have been if the weather was bad."
• "Upon return, we took seriously the requirement to leave the boat in a clean condition and after quite some effort, were told by one of the maintenance men who climbed aboard that it was a waste of time as the cleaners would come and do it all again anyway."
• "Day 1 is a bit of a non-entity - we arrived at 12.30pm unloaded our cars and waited until 3pm for our 'pilot'."
• "The layout on the Diamond is ok, but we gave 4 stars because of the kitchen positioning and layout as it is not for easy use if you intend to cook a lot on the boat."