Llangollen Wharf Reviews Summary

Boat Trip Experience

Pros:

• "Fabulous experience. Did the 45min trip, amazing scenery, very relaxing, an excellent way to see the canal."
• "Great experience. First time on a barge and managed to have a sail of it down the canal."
• "The handover and safety briefing was very easy to follow and provided by a lovely friendly man."
• "The ride was smooth and quiet, all we could hear was the wind rustling in the trees."
• "A lovely little cruise along the canal pulled by Hercules the horse. Some great views and very tranquil."
• "Leisurely two hour trip on a narrow boat visiting the world famous aqueduct. Fabulous views over the countryside."
• "The journey takes about 45 minutes in total, but it's a smooth trip."

Cons:

• "Its a nice boat trip, not much to see really and being really honest is a bit boring."
• "On a feeder canal no amazing views."
• "The views are less impressive as much of the canal is lined with private houses and overgrown shrubs."
• "I was expecting much better views of the landscape. However, of the '2 hour' boatride we took, only about 20 minutes had any view at all."
• "Private boat rental in July 2022 was a disaster. The canal is single width in many stretches, some of them quite long."
• "The boat is too cold! No heating and passengers who opened all doors at front and windows, as they couldn't see due to windows being steamed up."
• "Although wet and gloomy, the horse drawn trip along the canal was good, too wet to really stay and appreciate horseshoe falls."

Staff and Service

Pros:

• "The staff are friendly to talk to and offer information about the area when asked."
• "We went for a visit with residents from a care home with limited walking ability and have to say the staff were fantastic and very helpfull."
• "The staff were fabulous, they couldn't do enough to accommodate my mother in a wheelchair."
• "Staff were really friendly and the food in the cafe was good too."
• "Staff were welcoming and informative."
• "Staff were friendly and informative."
• "The staff at the boathouse were awesome and managed to change our day so we had better weather."

Cons:

• "This is a very poor organised trip."
• "Bustling canal side stop in Llangollen popular with visitors. Cafe also selling ices etc. Slow service."
• "After waiting an hour to be served, I was told there were no scones or cakes left on board for us who sat upfront."
• "Shame as we looked forward to this trip and travelled 70 miles nearly to get here. Very disappointed."
• "However, if you do want to purchase food and drinks whilst on the trip its cash only."

Value for Money

Pros:

• "The price is very reasonable for the whole experience."
• "Prices on board were very reasonable."
• "Take a ride on a horse drawn canal boat from here. 45min trips cost £7 an adult and are just long enough to take in the scenery."
• "This is great value for money."
• "The barge trip was busy but well organised and the price is great being as return coach trip was included, next time horse drawn."
• "We had a fantastic day on September 7th, we took a self drive narrow boat out from the Wharf up to the famous aqueduct!"
• "Had a day boat for the day which allows you to get to the far side of the pontcysyllte aqueduct and back."

Cons:

• "£12 for 4 slices of bread and a scant amount of sliced cheese is an absolute rip off."
• "A cafe is there offering a range of food and drinks, for a slightly expensive price."
• "The only nice thing about ordering food from here was the service. We ordered two cheese sandwiches which came in at £12."
• "Decent food, friendly staff. Picked up our canal boat here for a day out. Quite pricy, but that's the tourist market."
• "It seems expensive but the experience is worthwhile."