Prima Sapori d'Italia Reviews Summary

Food Quality

Pros:

• "Food was excellent and authentic."
• "Both were very creamy and nicely seasoned."
• "Pizzas are delicious."
• "The food was incredible."
• "The pastas were also wonderful, and portion is generous!"
• "It sells a simple range of truly excellent authentic pizza and pasta, in my view the best I have eaten in London."
• "Traditional Italian food at its best. This is the best pasta I’ve had outside Italy."

Cons:

• "Pasta cooked wrong."
• "The carbonara was way too salty, and lacked in creamy sauce which they provided previously, the pasta was not even cooked fully, parts were raw and far from al-dente."
• "Food was edible. But the level of the food is barely average tourist fare."
• "The pizza was really good but the pasta I would give it a Zero."
• "However the food was not good."
• "Pizza was disappointing and looked more like a burned toast at start an after some time more like a soup."
• "Unfortunately pizzas were really grim and dough wasn’t feel like it’s homemade."

Service

Pros:

• "The service was reasonable."
• "The staff are very friendly."
• "The staff were very helpful, and we all had a great experience."
• "Food was fantastic, service was brilliant (we were served by Yasmani), atmosphere was very friendly and informal."
• "The staff were amazing."
• "Service was brilliant (we were served by Yasmani), atmosphere was very friendly and informal."
• "The service was friendly and efficient."

Cons:

• "All in all, I don't think it's a restaurant I would want to come back to because I am put off by the service."
• "Service on the other hand though, I must say it's not great. Waiters weren't very friendly and seemed annoyed at us the whole time."
• "The manager then raised his voice to argue with us."
• "Changed us £2.50 to bring our own birthday cake and definitely didn’t do anything to deliver excellent customer service."
• "Owner is rude and has no manners."
• "Not very happy about the service, prices seems to be a bit higher then before COVID."
• "The service pretty average, if dropping cutlery on a table is being servcd, seating not comfortable (wood garden furniture) and extremely expensive to sit outside in the freezing cold."

Atmosphere

Pros:

• "Although it's so close to the market, it's pleasantly quiet here."
• "A hidden gem! Luckily stumbled across the restaurant on a Sunday evening- what a place to find."
• "Very simple but strongly recommended if the atmosphere and food is important for you not the look!"
• "Lovely gem in Covent Garden."
• "The restaurant ambiance is quiet and nice, with outdoor seating areas for the sunnier days."
• "Loved the atmosphere (the music was a little rock and roll for an Italian restaurant, but still fun)."
• "Cosy, friendly and buzzing restaurant (but not so noisy you couldn't chat at your table at 6pm)."

Cons:

• "The seating was a bit tight with people really crammed in as they clearly trying to get as much as possible out of the tiny space."
• "Flies everywhere, dirty, crowded, and the music was far too loud."
• "If you’re looking for ambiance, this place doesn’t have any of it - it’s a cafe located within a market."
• "Service was lacklustre and they REALLY need to fix the front door from slamming loudly every time someone comes or goes."
• "This restaurant is a dark and cramped and the staff are hostile."
• "Cheap, uncomfortable seating and impractical cheap slatted tables where you’re anxious that your wine glass is going to fall over."
• "Wasn’t the fan of the atmosphere/ambience."

Value

Pros:

• "Very good prices."
• "Overall, really recommend this place for great Italian food for a very decent price!"
• "The price is fair and the atmosphere is great."
• "Great food at decent prices."
• "The pricing is very moderate."
• "Prices are very acceptable too."
• "Prices are very reasonable."

Cons:

• "We were also given and charged for double measure of spirits even though we did not ask for that so seems a way to get extra money from you."
• "Changed us £2.50 to bring our own birthday cake and definitely didn’t do anything to deliver excellent customer service."
• "Beware of additional extras on the bill."
• "Not good value for money with them prices."
• "Nothing takes the plss more than being charged 12.5% for 'gratuity'."
• "One single slice of bread was £3.5. That's the most expensive bread I have ever had."
• "But the cost was 55.46 pounds. I don't know how it is calculated, but you have to concern about your receipt."