Address: Sleapshyde Ln, St Albans, AL4 0SE, United Kingdom
Phone: +441727823720
Rating: 4.5
based on 131 reviews.
Staff Service
Pros:
"The staff courteous and efficient."
"Very friendly and attentive staff."
"Our waitress was so lovely and she made us feel at home whilst conveying a real passion for the food and the work the kitchen are doing."
"Staff were most welcoming."
"The staff were very knowledgeable."
"The staff are very welcoming and friendly."
"The staff are excellent and very friendly."
Cons:
"But the worst part was when I went to pay cash the server took the cash away with no comment."
"Incredibly poor staff as they must not ever communicate with each other, will not be returning anytime soon."
"The front of house staff (including the management) were rude and unwelcoming."
"Staff weren’t very attentive.. has to ask for sauces etc and weren't offered any."
"Very strange experience and response from the front of house."
"Staff personable and attentive."
"The men ordered an ale each, they were just plonked on the table with no idea to which was which!"
Food Quality
Pros:
"Food worth every penny and probably more."
"We had the tuna loin, oysters, lobster which were all excellent."
"The roast potatoes; fabulously crisp and light, the carrots - sweet and fresh, the cabbage.- lightly cooked, shinny green, deliciously seasoned."
"Creative menus with fresh ingredients, well executed and with a good selection of plates."
"Every dish brought out was really very good."
"The steak was superbly cooked and the sauce rich and deep in flavour."
"The burger I had was amazing and the triple fried chips were the best I have had!"
Cons:
"Everything was so laced in salt from the chips to the burger meat, it was difficult to eat."
"I left most of my chicken as wasn’t cooked through."
"The children’s meals had salt all over the chips which was annoying."
"Food overpriced pub grub, lacking any garnish for basically an expensive burger and fries."
"The food was cooked on a BBQ style oven and slightly burnt as the kitchen was out of action."
"The kids roasted potatoes and yorkshire puddings were burnt."
"Being fancy doesn’t mean prices should be through the roof."
Ambience & Location
Pros:
"Set in a beautiful location with serene views and a lovely garden with many different areas to relax in."
"Such a lovely venue with kind staff and a relaxed vibe."
"Amazing beer garden, very quaint inside, with old beams etc."
"The atmosphere and ambience were so lovely. It had a real holiday feel."
"A cute country pub from the outside, but a foodie haven inside."
"Beautiful setting always amazing vibes in the garden."
"Great little traditional old cottage style country pub hidden away in the Hertfordshire countryside just off the Alban Way walking / cycling trail."
Cons:
"You can no longer walk-in and sit in the bar area, you must book a table."
"Really bad gave us salt water a broken chair and someone broke there finger by catching it it the gap really slow service and really overpriced."
"NO CUTLERY so using fingers for a salad coated in dressing!"
"Parking can get busy."
"Service can be a bit slow and confusing where you order drinks from, either the bar or waiter."
"The fact they will not let you eat outside in half the garden is crazy."
"Only tiny annoying point is we arrive and there were no car parking spaces but it was Easter Sunday."
Value for Money
Pros:
"Excellent value for money for this quality of food."
"Fine dining without the silly prices and stiff formality."
"The Plough is worth every penny."
"Delicious lunch from the set menu."
"The food is priced a little above average but it is certainly worth it."
"The wine list is surprisingly good value."
"I think this menu is priced appropriately and we happily paid our bill knowing it was worth every penny."
Cons:
"If you want a tiny £15 burger and the cheapest bottle of red for £30 along with a pretentious menu that is incongruent with the building, this is your place!"
"This pub has two pound signs on website should be 3 or 4!!!"
"The food & drinks were very expensive."
"Drinks overpriced and only 1 ale on tap."
"Although a bit pricey, which is probably due to the pandemic."
"Found the bar food over priced. £40 for two average burgers a little pricey."