London Secret Garden Reviews Summary

Atmosphere and Setting

Pros:

• "Had a lovely afternoon tea in one of the domes in the garden."
• "Enclosed in a quaint pod, surrounded by lush greenery, it feels like a hidden fairy-tale nook in the heart of the city."
• "The dome had air-conditioning which on the warmer weather days is very useful."
• "The atmosphere was incredible, definitely picture worthy."

Cons:

• "The domes are very tired and need some serious work."
• "The dome had a strange smell which was eradicated by leaving the opening open."
• "Pods were hot, tatty and set on sodden Astro turf facing the back of a hotel. Hardly a 'garden'."
• "The pods are ill-maintained with broken doors and broken plastic everywhere."

Food Quality

Pros:

• "The food is a parade of elegant treats – from fluffy scones to delicate sandwiches and gorgeous pastries."
• "The cake selection was varied and good quality."
• "The food was plenty for the price you pay."
• "The Thai Green Curry was horrible but the starters and desserts were lovely."

Cons:

• "The appetizer was ice cold and inedible, the sandwiches were ok."
• "The food was some of the worst we’d eaten."
• "The food was average at best, only enjoyed the dessert."
• "Ordered burger, standard wad of a football stadium food shack."

Service

Pros:

• "The service was exceptional. Chris our waiter also sang happy birthday to me."
• "The staff deserve a special mention, their warmth and attentiveness elevating the experience."
• "The staff were very friendly and welcoming."
• "Our server Chris was friendly and really put us at ease."

Cons:

• "The tea was thin and they do not serve sugar to the table unless you ask."
• "The staff was friendly but they were not very attentive."
• "The staff lacked any experience."
• "Our cutlery was thrown at us, our champagne was spilled when being poured into our glasses."

Value for Money

Pros:

• "Offers one in a private dome for a reduced cost compared to other tea times in the area."
• "Overall good value for money, especially in London."
• "The service was 10/10, and the food was fantastic."
• "A very interesting experience at a very reasonable price."

Cons:

• "Unfortunately, with that being said, we wish we had spent more money on an alternate tea time."
• "The food and service really needed vast improvement."
• "Food was plenty but felt a bit rushed to eat."
• "The food is okay, but seriously nothing special and overpriced."