Miller & Carter Cardiff Bay Reviews Summary

Service

Pros:

• "The polish woman who served us was very polite and attentive."
• "Service by Aldo was second to none making our visit really enjoyable."
• "Me and my partner went to celebrate my birthday we had a great evening all thanks to the waiter his name was Sam he honestly was amazing."
• "The service was faultless."
• "Staff were very attentive and professional."
• "Our server was Hugo and he was lovely and we had the best service from him."
• "Our server Aldo was attentive without being overbearing and looked after us perfectly."

Cons:

• "Only thing let this place down was when my daughter paid the bill she put no tip the staff member changed his attitude immediately."
• "The service was not great, we waited over an hour for the food to arrive."
• "Worst miller and carter in the country. Staff just stood around talking to each other, never asked us once how our food was."
• "Food was good but service was poor. The waiter was rude / ignorant."
• "Was a fantastic meal we got servied by few different staff but meant to be set staff ( Dan) was disappointed come to payment and Dan expected a TIP then a comment of is my service really that bad."
• "Service was a bit slow, only a hand full of customers in at the time we got there."
• "Having been shown to the table, then sat waiting for several minutes before having to call someone over in order to get a drink."

Food Quality

Pros:

• "Steak was SPOT ON!"
• "The food was perfection as always, and the service was fab."
• "Had a fabulous meal, starters and mains were cooked perfectly."
• "Excellent food, and it arrived crazy fast!"
• "We absolutely love the Buttermilk chicken main dish. Portion size very big and reasonably priced."
• "The gigantic fudge cake was lovely an it’s great that you can take it away with you."
• "The steak was cooked to perfection by Dion."

Cons:

• "The T-Bone (20 OZ) was like rubber."
• "The bone marrow was luke warm and not pleasant to eat like that."
• "To b honest my first time there I found the food mediocre it's OK had much better pub grub and is extremely over priced for what you get."
• "The place was extremely overpriced for the food we got: I have had better steak from Asda before."
• "When we received our plates they had dried steak juice and stained, like they weren’t cleaned properly."
• "The ribeye steaks were very average."
• "Partners sirloin had lots of grissely fat."

Ambiance

Pros:

• "The whole place was warm and welcoming with a great atmosphere."
• "The ambiance was cozy and inviting, setting the stage for a memorable meal."
• "Very cosy atmosphere. Good for dates and anniversary dinners."
• "The place is very welcoming."
• "The atmosphere was delightful."
• "Super friendly staff, spotlessly clean and welcoming."
• "Lovely atmosphere, clean and tidy."

Cons:

• "Getting fed up of people wearing tracksuits and playing videos on full volume on their phones."
• "Dry atmosphere, made felt very uncomfortable and awkward."
• "Had to move tables because there was all dirty marks up the wall by the staff booth in the corner of the room and spent time battling some flies."
• "The restaurant looks seriously in need of a refurbishment… loose leather/faux in booths ect signs off not being reupholstered in a long time."
• "The location and lay out of Cardiff Bay was a disappointment."
• "What's always a let down is the lack of any atmosphere at all......you could be in a harvester or a library."
• "It was quite a stressful environment as an awful lot of people turned up and had to wait by the bar area."

Value

Pros:

• "Reasonable prices, quite an extensive choice to suit all palates."
• "Our food and drinks were fantastic and were surprisingly good value."
• "Good portions and suitable prices."
• "Fixed lunch menu excellent value for money."
• "The price wasn’t too bad either."
• "Enjoyable Food, with a reasonable children’s Menu, made this a pleasant experience to treat a grandparent as part of a Birthday event."
• "Food was served quickly and was very tasty and surprisingly generous in portion size."

Cons:

• "It's OK had much better pub grub and is extremely over priced for what you get."
• "Certainly not worth the £36.50 price tag."
• "Disappointing for £109.00 three course X2."
• "However the bill for two was over £100 for 2 courses, so a little on the pricy side."
• "A bit pricey, especially as the bottle of red they was selling was £26.95, and you can buy it online for £11.20."
• "Need to improve the atmosphere if you are asking prices of £100 per steak."
• "It's on the pricey side but the food is excellent."