Nando's Ealing - Bond Street Reviews Summary

Service

Pros:

• "The service was amazing; the staff were friendly and the food was served super quick."
• "Service was great and very nice staff always talking to you!"
• "The staff and managers are friendly and well versed in the menu."
• "Service was fast and efficient."
• "Our server was attentive and knowledgeable about the menu, helping us navigate the delicious options."
• "Absolutely superb service."
• "Service was excellent and all the staff were very friendly."

Cons:

• "They close when they want and stop taking delivery orders whenever they want."
• "Food was good but service was awful."
• "Her behaviour was rude."
• "Service is completely non existent in Nando’s."
• "Took a very long time for the order to arrive."
• "The worst customer service. The managers totally rude."
• "Service is terrible."

Atmosphere

Pros:

• "Great atmosphere, relatively quick service and, as always, amazing food."
• "From the moment I walked in, I felt welcomed by the warm, cozy atmosphere and the friendly staff who greeted me with genuine smiles."
• "It's always busy but not too much so and the food is good."
• "Really nice, warm and calm atmosphere."
• "Every visit to Nando's is a visit home."
• "Nice and friendly staff, great atmosphere."
• "Had a lovely time in nando’s! clean restaurant and very friendly staff!"

Cons:

• "This one is really noisy though with kids being just a little too loose around the store which isn't great."
• "Not really a clean place to go and eat, it's really noisy sometimes."
• "The place was crowded and very noisy."
• "It was so so noisy, too many people shouting across tables, kids running around yelling."
• "It felt like I was at construction site."
• "We sat in one of the booths close to the cashiers / cooking area and couldn’t even hold a conversation as the staff were all yelling and screaming so loudly to each other."
• "Lighting needs upgrading for a better/lighter atmosphere."

Food Quality

Pros:

• "The food is always warm."
• "The chicken was tender and no dryness at all!!!"
• "Even during a busy dinner rush, our food arrived at our table promptly, piping hot and full of those classic Nando's flavors we all know and love."
• "Food - spicy rice and chicken - tasted great."
• "The Peri-Peri Chicken was cooked to perfection, with a tantalizing blend of spices that made my taste buds sing."
• "The food was perfect and tasty!"
• "I had the veggie cataplana for the first time which is warming, packed with flavour and vegetables."

Cons:

• "Very disappointing!"
• "The food here was dry as if they over cooked it and the staff seemed a bit confused about what was going on."
• "Burnt dry cold chicken taste like charcoal."
• "Half my chips were over cooked and the bun for my burger was very hard."
• "The chicken itself didn't reach my expectations of peri-peri. It was a bit dry. The sauces helped."
• "The rice was terribly cold."
• "My chicken wrap was lukewarm so I sent it back."