Address: 108 High St, Carshalton, SM5 3AE, United Kingdom
Phone: +442037544613
Rating: 4.4
based on 196 reviews.
Price
Pros:
"Really well priced too."
"Lunchtime mealdeal is great value and yummy."
"Great value!"
"Pricing is very reasonable."
"The cheese toast was delicious and you do get quite a good amount of food for the price."
"Amazing price and we all had a wonderful time."
Cons:
"Honestly too expensive and price didn’t match taste."
"Over priced."
"The homemade cakes do look divine, but word of warning they are on the expensive side."
"Charging London price for lunch and tea."
"Very expensive."
"The price is so overpriced for what you get."
"Very overpriced and disappointed and we shan't be returning."
Service
Pros:
"The staff were lovely really chatty friendly and so helpful."
"The manager Rebecca and chef and all staff were excellent really helpful."
"The lady waiting on our table was very kind and helpful too."
"The staff were very informative and attentive."
"Service with a smile and very welcoming."
"The service was excellent."
"Staff very friendly and attentive without being intrusive."
Cons:
"Would I return to this place NO, would I recommend it, NO."
"One of Staff wasn't very nice, it made us feel like it was the kid's fault for having an allergy."
"Pretty interiors but pretty abysmal service."
"The young man who served me was very rude and had absolutely no customer service skills."
"The lady serving was quite abrupt and not very friendly."
"Everyone from the service staff to the manager was very sullen. they were very rude to us and my children."
"Confused staff who appeared to be managed by quite an unpleasant senior staff member."
Food Quality
Pros:
"The food is delicious - especially the fantastic scones."
"The cake and scones were light, fluffy and full of flavour."
"The food was soo yummy!!"
"They put on a marvellous afternoon tea, with boxes and boxes of the most delicious afternoon tea goodies imaginable!"
"The sandwiches and cakes were lovely, all fresh and so tasty."
"The food was amazing. Beautifully presented and a wonderful selection of sandwiches, cakes and nibble."
"Food is so delicious and presented beautifully."
Cons:
"Slice of cake not the perfect light fluffy moist cake expected."
"Sandwiches filled with cheapest ingredients."
"The scones were dry, very crumbly with a strong baking soda after taste."
"Sandwich egg and cress tasteless."
"The flapjack was very sweet, must have been drenched in golden syrup."
"The milkshake I drank was mediocre, wasn't cold enough and didn't really have that chocolate taste to it."
"The food was so disappointing, poor selection of sandwiches."
Ambiance
Pros:
"A lovely tearoom, staff are friendly and helpful."
"A lovely and quaint cafe, tea room, cake shop."
"The whole decoration makes you feel like in a garden and is relaxing."
"It's all very pretty with flowers everywhere and vintage cups, saucers and plates."
"Such a pretty tea room and a lovely, friendly atmosphere too."
"It's a sweet decorated venue for locals."
"Lovely tea shop with vintage decor."
Cons:
"We came there a long way and it was one of the most regrettable moments of our lives."
"We will not be returning."
"I’ve been to many establishments where they have gone above and beyond to accommodate any visitor early or late, with various dietary needs but here I just got the impression this particular lady didn't want any walk ins."
"We were seated next to a window which had a huge spider issue."
"The server used her hands to put the cake my mum chose as a replacement onto the plate."
"They have put this place together with the minimum of attention to floor or chairs."
"So the Asian lady who is front of house should definitely not be doing this job, she is extremely rude and not friendly."