Dotty's Teahouse Reviews Summary

Category: Tea house

Address: 108 High St, Carshalton, SM5 3AE, United Kingdom

Phone: +442037544613

Rating: 4.4
based on 196 reviews.

Price

Pros:

  • "Really well priced too."
  • "Lunchtime mealdeal is great value and yummy."
  • "Great value!"
  • "Pricing is very reasonable."
  • "The cheese toast was delicious and you do get quite a good amount of food for the price."
  • "Amazing price and we all had a wonderful time."

Cons:

  • "Honestly too expensive and price didn’t match taste."
  • "Over priced."
  • "The homemade cakes do look divine, but word of warning they are on the expensive side."
  • "Charging London price for lunch and tea."
  • "Very expensive."
  • "The price is so overpriced for what you get."
  • "Very overpriced and disappointed and we shan't be returning."

Service

Pros:

  • "The staff were lovely really chatty friendly and so helpful."
  • "The manager Rebecca and chef and all staff were excellent really helpful."
  • "The lady waiting on our table was very kind and helpful too."
  • "The staff were very informative and attentive."
  • "Service with a smile and very welcoming."
  • "The service was excellent."
  • "Staff very friendly and attentive without being intrusive."

Cons:

  • "Would I return to this place NO, would I recommend it, NO."
  • "One of Staff wasn't very nice, it made us feel like it was the kid's fault for having an allergy."
  • "Pretty interiors but pretty abysmal service."
  • "The young man who served me was very rude and had absolutely no customer service skills."
  • "The lady serving was quite abrupt and not very friendly."
  • "Everyone from the service staff to the manager was very sullen. they were very rude to us and my children."
  • "Confused staff who appeared to be managed by quite an unpleasant senior staff member."

Food Quality

Pros:

  • "The food is delicious - especially the fantastic scones."
  • "The cake and scones were light, fluffy and full of flavour."
  • "The food was soo yummy!!"
  • "They put on a marvellous afternoon tea, with boxes and boxes of the most delicious afternoon tea goodies imaginable!"
  • "The sandwiches and cakes were lovely, all fresh and so tasty."
  • "The food was amazing. Beautifully presented and a wonderful selection of sandwiches, cakes and nibble."
  • "Food is so delicious and presented beautifully."

Cons:

  • "Slice of cake not the perfect light fluffy moist cake expected."
  • "Sandwiches filled with cheapest ingredients."
  • "The scones were dry, very crumbly with a strong baking soda after taste."
  • "Sandwich egg and cress tasteless."
  • "The flapjack was very sweet, must have been drenched in golden syrup."
  • "The milkshake I drank was mediocre, wasn't cold enough and didn't really have that chocolate taste to it."
  • "The food was so disappointing, poor selection of sandwiches."

Ambiance

Pros:

  • "A lovely tearoom, staff are friendly and helpful."
  • "A lovely and quaint cafe, tea room, cake shop."
  • "The whole decoration makes you feel like in a garden and is relaxing."
  • "It's all very pretty with flowers everywhere and vintage cups, saucers and plates."
  • "Such a pretty tea room and a lovely, friendly atmosphere too."
  • "It's a sweet decorated venue for locals."
  • "Lovely tea shop with vintage decor."

Cons:

  • "We came there a long way and it was one of the most regrettable moments of our lives."
  • "We will not be returning."
  • "I’ve been to many establishments where they have gone above and beyond to accommodate any visitor early or late, with various dietary needs but here I just got the impression this particular lady didn't want any walk ins."
  • "We were seated next to a window which had a huge spider issue."
  • "The server used her hands to put the cake my mum chose as a replacement onto the plate."
  • "They have put this place together with the minimum of attention to floor or chairs."
  • "So the Asian lady who is front of house should definitely not be doing this job, she is extremely rude and not friendly."

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