"Great experience, everybody gets to do lots and our Maze Master, the MP for the Crystal Maze was brilliant, incredibly funny and had a fantastic level of energy."
"It really felt like being on the TV show!"
"What an absolutely fantastic time we had."
"The entire experience is authentic and sooooo much fun."
"The games are exciting and they've done a great job replicating the sets for the different zones."
"An amazing experience very true to the original Channel 4 TV series with all the four zones and four types of challenge."
"The atmosphere is lively, with enthusiastic actors."
Cons:
"Arrived at the start of our 'entry window' didn't start until 50 minutes later."
"Rude staff. Uninterested maze master."
"It wasn’t fun being a couple paired with a family of 5."
"During one of the games we were asked to abandon it and move on because another group wanted to get into the next section."
"There was not much enthusiasm by our host at all."
"Some of the staff were a bit disinterested this time while we were waiting."
"The only issue I had was that the task master seemed a little fed up as my friends and I did the 9pm slot."
Value & Pricing
Pros:
"The obligatory gift shop was ok, but the amazing thing was the game size crystals are only a tenner so I was really happy with that."
"The location itself is beautifully designed and definitely gives a shot of nostalgia to the adults among us who remember the original series."
"It was great value for money, and I would highly recommend!"
"Well worth the admission fee."
"Initially it can feel a bit pricey, but, it's worth it for the memories created and the nostalgia."
Cons:
"No way were we paying for the pictures though. Too much even if you are getting a physical and electronic copy!"
"Official photos and merchandise are a bit pricey."
"For £69.99 per person we felt our experience was below par and very very rushed."
"It was a little pricey in my opinion, and to not even get a crystal at the end was a bit disheartening."
"The photos at the end cost £35 and are really poor quality."
"Cannot justify the £40 odd pounds I paid to play only 2 games."
"For the best part of a hundred quid each I expected a bit more tbh."
Staff & Service
Pros:
"Our Maze Master Professor Percival was brilliant! We had an absolutely amazing time and would definitely go back again!"
"The host is who makes the experience a special one and memorable."
"Our host, Magic Anytime was absolutely incredible. High energy throughout."
"Our maze master was also incredible. Berty joined in with all our jokes and led us through the maze with such fun and enthusiasm."
"Our host “Aggie” was phenomenal! Kept us laughing the whole way."
"The host who ran us around the maze was funny witty and really helped make it as amazing as it was."
"Our games master Professor Percival was fab, he was so entertaining."
Cons:
"I had a little trouble with the ticket system, however both Harvey and Rachel went above and beyond to really help me out."
"This was disappointing because we were told that 2 photos on a USB are £15."
"Two games didn't work properly so no chance of getting crystals."
"Many of the games our team played had technical faults."
"The game master felt uninterested and like it was just another day in the office."
"Another game we played nobody understood the rules because they weren't properly explained."
"When we arrived, we weren't directed clearly. People were just standing around confused."