No1escape Reviews Summary

Atmosphere and Venue

Pros:

• "The room was intricate and creative without being so hard that we gave up."
• "Jack the Ripper game is so much fun! The design and graphics of the game are also great and give it a sense of realism."
• "The whole setup was super cool with their use of lighting, creepy sounds, and live actors' jump scares."

Cons:

• "The venue itself appears to be in a converted garage and everything about it seems…dodgy."
• "There is only 1 toilet and not very clean. Could do better with making the areas outside the rooms look more appealing."
• "Reception looks like the sort of place people are held when they are kidnapped."

Puzzle Quality and Experience

Pros:

• "All the puzzles were very fun and clever."
• "The puzzle masters were great about giving us hints when we were on the right track but still missing something."
• "We played Da Vinci with a group of 6. Overall we had fun but there was no narrative to speak of and the overall puzzle quality was very average - it took us only 35 mins to escape."

Cons:

• "Moving to the room, none of the puzzles flowed together and everything was a bit broken/didn’t work properly."
• "Any electrical component had exposed wiring around it and the room also had an actual hand saw in as part of one of the puzzles - the saw had not been blunted and we almost cut ourselves on it."
• "The actions required were quite random and didn't follow a logical pattern."

Staff and Customer Service

Pros:

• "The staff are super friendly."
• "The staff were super friendly and accommodating and very patient when we needed help."
• "The staff were so friendly and helpful. The room was extremely fun and even as a large group, everyone was involved at all times."

Cons:

• "I turned up to the correct location that the email said, the shutters were closed and no answer. Lost £40 travel money too and from the location and 2 1/2 hours of our very short holiday."
• "The email with address location info is incorrect. Upon arrival it seemed that there were only a few children running the games and providing instruction."
• "The main escape room host lacked enthusiasm, seemed like she didn’t want to be there and was in a rush to leave/go home."

Value for Money

Pros:

• "The price is reasonable and you are sure to be completely satisfied."
• "These concepts are amazing, and a few now scattered around London. A delightful time all around and so much fun."
• "The staffs were very friendly and the atmosphere is great. Really recommend coming here with family and friends or hosting events such as birthdays."

Cons:

• "Overall everything felt low budget/low quality and to charge £40 per person was absolutely extortionate."
• "Not well managed. Parts of the escape room puzzles damaged or not working. Cheap jump scares in Jack the Ripper experience."
• "This was the worst escape room we have ever done. We did the 50shades style one for a hen do activity and we could only laugh at the end."