Spice Rack Lounge Reviews Summary

Food Quality

Pros:

• "Food is exceptional every time and it has its own unique taste that you don’t get elsewhere."
• "The food is consistently good here, mouth watering lamb chops and seekh kebabs."
• "The food was very nice and the vegetarian selection was good with new varieties."
• "The food was marinated to perfection, full of flavours and spice (as requested)."
• "The food (as always) was great tasting and good value."
• "The food was amazing with very generous portions."
• "Delicious North Indian food."

Cons:

• "I found the food was too spicy."
• "The main courses were mediocre, most meats and veggies covered in similar indistinguishable tomato heavy curry."
• "The food served on friday was not good and of low quality especially if your going to be charging £8-9 a starter."
• "The food was cold and we was told they would bring us fresh food and they then proceeded to just reheat it."
• "The food was ok but it wasn't very nice as it use to be."
• "The food quality was terrible."
• "The food was not as flavorsome as usual."

Service

Pros:

• "Very friendly staff and good management team. From greeting, food, table service- every thing was nice."
• "Service was great, very helpful staff and the DJ was playing very good music."
• "Bandish and the team were super welcoming - service was excellent."
• "The service we received from booking the venue to deciding the food for our guest was seamless and valued opinion given by Bandish just made it a stress free process."
• "The waiters were always around when we needed to order food and drinks to the table."
• "Fast and friendly service."
• "The service is unmatched."

Cons:

• "But evening ended with disappointment due to not so friendly bouncers asked my son to take his hat off even though we were leaving."
• "Waiters kept on walking by us even though we had the biggest table in the venue."
• "This place constantly cancels order at their own will and never provides an explanation of why."
• "The food arrived with no cutlery and plates and half an order of drinks."
• "Slow service with the food and couldn't cope at busy times."
• "The speed of service is poor, there are Wayyy too many wait staff."
• "They made us wait 45 minutes for a table despite the restaurant being almost empty."

Ambience & Entertainment

Pros:

• "Service was great, very helpful staff and the DJ was playing very good music."
• "DJ Raj. Mumbay Vibz. Awesome Bollywood tunes all night."
• "On Friday and Saturday the dance floor opens after 22:00, playing a great mix of chart, r&b and Bollywood music."
• "The atmosphere was really nice too!"
• "The place was so lively and buzzing with energy."
• "Music was 10/10 live band Kaykay, played a Bollywood/ Latino/ English fusion."
• "DJ and dancefloor was insane, better than some clubs."

Cons:

• "It was Bollywood vs Bhangra night and sorry to say but we did not enjoy the music. DJ wasn’t great."
• "After all that, we still waited with patience only to experience the worst music around which actually did not start till 11 pm."
• "But it gets overcrowded and very loud."
• "NOISE- Went for an evening meal Sounded like the speakers were turned all the way up."
• "Music did start banging a bit too loud around 9:30/10ish and made for difficult conversation."
• "The music was too loud, could not hear my dinner guests."
• "This 'restaurant' doubles as some sort of nightclub and the music is deafening even at peak eating times like 19:30."

Value

Pros:

• "It was lovely that they included free drinks."
• "Safe to say we will return! Thank you for making our night so great! X."
• "The food was good and the portions just right."
• "Amazing food, excellent service and very reasonably priced."
• "The prices are reasonable."
• "Drink prices are good for the area."
• "Awesome tasting food, well worth the prices!"

Cons:

• "Food I found was a little expensive for what we ordered including the treatment we received."
• "The food served on friday was not good and of low quality especially if your going to be charging £8-9 a starter."
• "The food was not up to standard nor were the cocktails."
• "They charge a lot for simple drinks."
• "Rip off promise discounts for take away but they don't give."
• "Also, the 10% service charge was a joke to add onto a bill."
• "The agreed menu had suddenly changed without our knowledge, food meant for kids was not in stock and so we had to order fries for children for which we had to pay separately."