Bnova Indian Restaurant and Bar Reviews Summary

Staff and Service

Pros:

• "Great staff, relaxed, courteous and knowledgeable about the food."
• "The person that was looking after us, was really professional."
• "All the staff are so friendly."
• "The staff and service were genuinely wonderful."
• "Service standards were that of a high class restaurant and waiters were attentive."
• "The service from the Bnova team including the manager was fabulous."
• "The staff were attentive and engaging."

Cons:

• "Staff very unhelpful."
• "Over priced and very unfriendly staff... drinks are very expensive."
• "Very unfriendly staff."
• "Staff need more training however the manager was very helpful and made some excellent suggestions."
• "Failed to deliver and blamed Uber."
• "Hit and miss service."
• "Food was not fresh, friendly staff but unfortunately the food was really poor."

Food Quality

Pros:

• "The paneer tikka as starter was really good."
• "The food was great! We all thoroughly enjoyed our starters and mains which consisted of both vegetarian and non veg!"
• "The food was high quality and exceptionally well presented."
• "The food was fantastic, especially the Bnova chicken lollipop and cashew nut special was fantastic."
• "The food was excellent. Specially the malai kofta (made to true Indian - mughlai style ) and tandoori chicken masala."
• "The food was superb. Tasty, flavoursome and generous in quantity."
• "The Indian cuisine that was served was absolutely delicious."

Cons:

• "Was very overpriced for good but average food and portion sizes were not generous."
• "The food was average with all dishes tasted the same with no spice."
• "Food was awful. No clue what was going on. Mogo tasted of cigarette ash. Panner was hard and curry was bland."
• "The butter chicken and chicken wings both chicken were not fresh and a bit dry and overcooked."
• "However, for the price the quality of the food really isn't there. The chili paneer and garlic chili no go are standard."
• "Unfortunately the food lacked any real taste or spice."
• "Food was not fresh, friendly staff but unfortunately the food was really poor."

Atmosphere and Decor

Pros:

• "Overall we had a lovely time the atmosphere was nice and it was not too quiet but not ridiculously busy."
• "Don't be put off by the location, this is a modern Indian restaurant with an upbeat vibe."
• "Great decor."
• "The premises is smart and clean and quite spacious."
• "The venue was also well decorated."
• "The decor is chic and really spacious."
• "The restaurant itself is beautiful."

Cons:

• "One massive issue is the terrible sound echo. The venue has very bad acoustics. So be warned that it is not a location for a romantic date."
• "Wasn't a big fan of the (roasted) popadums, should have chosen fried."
• "Style over substance."
• "We were party of 4 and they gave us table which should be used as a drinks table for two people."
• "Privacy is usually appreciated if it’s available in a restaurant."
• "Overpriced for what they serve up."
• "Only improvement could be that the size of the mains was smaller than other restaurants."

Event Hosting

Pros:

• "So if you’re looking for a venue to hire this is probably one to add on the list!"
• "Booked this Venue for a 50th birthday Party."
• "Nikil accommodated us for absolutely everything we needed, from welcome drinks, to what we needed on the day."
• "We hosted my dad's birthday party here and I would recommend wholeheartedly."
• "It was a superb experience booking with Bnova. Totally hassle free, didn’t have to worry about a thing."
• "Thank you to Nikil and the team for helping host our engagement party at Bnova."
• "We would like to thank Bnova for providing a great service for our wedding day lunch."

Cons:

• "At the end of the event, a mandatory 'service' fee was charged."
• "Failed to deliver and blamed Uber."
• "Ever since under new management place has gone down hill at the fast rate."
• "Hit and miss service."
• "Best think was the Budwieser and some bottle multipacks from a supermarket not to be sold separately."
• "Not really a vegan option for dessert (sorbet), so didn't have any."
• "The food was amazing and came out piping hot."