Purple Flame Reviews Summary

Food Quality

Pros:

• "The food is authentic Indian, and definitely is some of the best Indian food around."
• "Superb food and great restaurant for casual dining, a business lunch or a special occasion."
• "Fantastic and consistent delicious food, plenty of variety, very friendly and helpful service and all at a reasonable price."
• "The food is very tasty and fresh - some tasty dishes I would recommend is the Peri Peri Chicken, Tandoori Chicken Wings and the Lamb Mushkaki."
• "Food itself was very tasty. Loved the chilli paneer and the Naan was soft and melt in the mouth."
• "Always great, quality, tasty food!👌🏻"
• "The food is delicious and flavourful."

Cons:

• "If you're after chilli paneer, it's basically paneer with a very spicy ketchup sauce. Not very tasty."
• "The food didn't even taste nice. Meat was bad quality and curries tasted dodgy like it was reheated and hadn't been stored properly."
• "Food and service both terrible Chilli paneer taste like mix in tomato ketchup."
• "Food tasted old and expired. Staff couldn't speak sufficient english so I couldn't understand them."
• "The Biryani was a real disappointment. Rice was over cooked and sticky."
• "Food was below average."
• "Tawa paneer was dry just marinated paneer cubes no gravy."

Service

Pros:

• "Service was attentive and there is free bay parking just outside."
• "Very attentive and friendly staff."
• "The waiter was very nice and delivered a great service."
• "Service was on point."
• "Great service and friendly staff."
• "Service was fantastic the owner Kalpesh came over a few times to check thing where ok."
• "Their service was impeccable, especially from Ruhi and Henal."

Cons:

• "Horrible experience. Took over an hour for starters to come out and they came out one dish at a time."
• "Worst service ever. Waited 10 minutes to get our table."
• "Service really poor."
• "Absolutely awful service never going there again."
• "The service however was poor, it was slow, lazy and zero interest in providing a good experience to the customer."
• "Very bad management. Not recommend anyone to go there."
• "Having been ignored for a considerable amount of time, staff looking perplexed as if they had never taken an order before."

Ambience

Pros:

• "The venue itself has a very nice ambience and is a good place to catch up with a group of mates/family for a bite to eat."
• "Nice atmosphere."
• "Background music was not too loud, so you could have a conversation without raising your voice."
• "Lovely environment to relax with friends and family."
• "A great atmosphere, especially as the owners came over to each table to say hello."
• "Nice atmosphere and well decorated restaurant and bar."
• "Bright and airy surrounding made it pleasant."

Cons:

• "Also it was very noisy as the music was very loud."
• "Ambience was ok too noisy but can't blame as football season going on."
• "Place is congested and bit crowded so when it's busy it's very noisy."
• "It was very noisy though."
• "The only downside is very noisy."
• "Very noisy night as there was a football match on."
• "Playing music videos whilst also showing the football. Very annoying."

Value

Pros:

• "Quantity was good for value."
• "Prices are reasonable too."
• "Very good food and great useful staff, it has good value for money and is not too expensive."
• "Always manage to get a table at short notice. Food is always on point each time we go and service is excellent at all times."

Cons:

• "Now small portions but prices have dramatically increased."
• "Food was OK. Needed salt in each dish we ordered. But very expensive considering the portion size."
• "Also prices with high as well."
• "We were all so disappointed with the food, especially after paying £75 for the privilege."
• "High priced - quality and experience just does not justify the pricing either."
• "Food was ok but a bit expensive compared to similar style restaurants in the area."
• "Overall it is overpriced and not as good as similar restaurants in the area such as blue ginger or spice rack."