Notes Coffee Roasters & Bar | Crossrail Reviews Summary

Staff and Service

Pros:

• "Super nice personnel and super fast serving!"
• "Special mention to Nicola, excellent organizer teamwork of Notes staff!"
• "The staff were very helpful and friendly and the coffee was excellent."
• "The people working there had the best interpersonal qualities."
• "Staff was super friendly, smiling, observant."
• "The staff here are amazing. They are what make this place so amazing, hard working and friendly with customers."
• "Staff is polite and nice."

Cons:

• "Really rude staff and bad service."
• "Waiting standards are low, making it a hassle to make an order or get a table cleaned."
• "Staff here are always rude."
• "The staff weren't friendly, the coffee was expensive and underwhelming."
• "The service is unwelcoming and slow."
• "Staff are 90% of the time expressionless and rude."
• "Awful staff and management."

Coffee Quality

Pros:

• "Really good quality coffee. My only complaint is that they serve it in very small sizes at a much higher price than many other places."
• "The flat white is delicious and smooth."
• "Located on the Crossrail island of Canary Wharf, it’s an oasis of fantastic coffee loveliness."
• "Notes coffee is amazing, full bodied medium toasted coffee."
• "Delicious coffee."
• "Some of the best coffee in London."
• "Highly recommend it I think it’s the best coffee in the wharf!"

Cons:

• "Coffee tasted very strange."
• "Cappuccino foam was far from well-done, way too bubbly, coffee taste not bad but really average, nothing exciting at all."
• "The coffee isn’t great."
• "Coffee taste is really not that great."
• "Not really fond of the coffee taste here."
• "Coffee was meh and seemed to be sized for small children."
• "Terrible coffee, it isn’t the greatest quality."

Price and Value

Pros:

• "Not overly pricey."
• "Nice place to catch up with friends and a good atmosphere inside, not overly pricey either."
• "Fair price."
• "Reasonable prices."

Cons:

• "The drinks are utterly overpriced and tasteless."
• "Expensive tea, over £8 for two in paper cups."
• "Also it’s towards the expensive end for coffee and they still charge extra for Oat milk 😠"
• "Awful, extremely overpriced coffee house."
• "The coffee BEANS they sell are extremely expensive, and completely stale."
• "15 quids for 2 ridiculously tiny flutes of the worst prosecco I've ever had..."
• "If you want to wait over 1 hour for your overpriced sandwich."

Atmosphere and Location

Pros:

• "Great little place very close to all the offices."
• "A nice place, located very close to the station, peaceful atmosphere with nice music and welcoming staff."
• "Nice, relaxed atmosphere."
• "We had a nice time here, found a table easily, and it had a relaxed upmarket coffee shop vibe."
• "The Place is very nice with Christmas atmosfere."
• "A nice comfortable atmosphere weather it is cold, rainy outside or a nice beautiful weather."
• "This venue is a hidden gem of a cafe and bar."

Cons:

• "And I dare not order food - take a look at the chaotic prep area and you might feel the same."
• "Location is ok but is hidden from the sun and nicer views along the Quayside."
• "The place is rammed with more people than I am comfortable with."
• "And the place can be too loud as the waiters chat a lot and also the sound of coffee machines and when they wipe the plates off it sounds pretty loud that you are distracted."
• "Lacks a bit in atmosphere. Feels more like a Pret a Manger, than a proper wine and coffee bar."
• "Unusual location beneath Crossrail place."