Beckworth Emporium Reviews Summary

Restaurant Service

Pros:

• "Had exceptional service and outstanding food."
• "Excellent restaurant with staff who take pride in their service."
• "Staff very helpful and professional providing good customer care."
• "The staff at the restaurant were super attentive, the food and drinks arrived in a timely manner and were nice and hot, despite there being nearly 150 people eating."
• "The food was excellent as was the service from the attentive, friendly staff."
• "Great service from smartly dressed staff."
• "Good service and friendly staff."

Cons:

• "Very poor service in restaurant having only gone for coffee and cakes."
• "Service was extremely slow and my starter arrived after my companions had finished theirs."
• "Realising we weren't going to be served anytime soon we decided we would go elsewhere."
• "We were seated quickly but then ignored by servers for 15 minutes."
• "The customer service from staff in the restaurant was none existent."
• "The service was slow in the restaurant, but the atmosphere was exemplary."
• "The waitress service was amateur."

Food Quality

Pros:

• "The food in the restaurant is great. Good quality and well presented."
• "The food is always excellent, highly recommend the ham, egg and chips."
• "Our lunches were well presented and very delicious."
• "The food they serve there is delicious and portions are huge."
• "The food was to die for as it always is."
• "Food arrived promptly and was delicious! 5*."
• "The food was excellent - I had the roasted veg, hummus and warm pitta which was really tasty and just enough."

Cons:

• "Food is so not worth the money."
• "The burger came with a bland tasteless coleslaw."
• "Our food came out luke warm, we spent 10 minutes trying to get someone's attention for sauce and more drinks."
• "The quiche was dry, and the potatoes badly reheated, leaving them also dry inside with a shriveled skin."
• "Food served at the restaurant was of questionable quality and tasted funky."
• "The food was lovely- I had the falafel pitta bread and my hubby had the emporium omelette… yummy!"
• "The fish was wet and the batter soft so I scrapped the batter off."

Ambience & Setting

Pros:

• "The restaurant is nice and warm with lots of tables."
• "The whole place is really nice, very helpful staff."
• "The new cafe is spacious and airy so there is little need to be anxious or concerned."
• "It is situated in a scenic area and well worth a visit."
• "Set in the lovely countryside of Northamptonshire, Beckworth Emporium, a garden centre with dining and beautiful things to browse, is definitely a place to have in your itinerary; it has that wow factor as soon as you walk in!"
• "Beautiful setting with lots of greenery all around."
• "Lovely environment and location. Great food hall."

Cons:

• "Beautiful setting but too busy and rushed."
• "It's not a quiet afternoon tea, it's very bright and full of life."
• "However when it's full the restaurant can be very noisy due to the way the building amplifies the chat."
• "The new garden kitchen restaurant is very large and busy being quite noisy which I didn't enjoy as much."
• "Car park is concrete and shingle which with a broken ankle I found difficult."
• "The waiting times/lengths of the queues are off putting and no staff give advise to the waiters on how long it might be to a table is available."
• "Sadly dogs are not allowed inside the building, so would suggest not bringing them as there's nowhere to park in the shade."

Facilities & Accessibility

Pros:

• "Large car park."
• "All areas were covid secure and plenty of foot operated hand sanitising stations."
• "Along with a large free car park makes for a lovely trip out."
• "Toilets on site. Very accessible with level floors throughout."
• "Good disabled parking and easy access."
• "Even the toilets where new and spotless."
• "Nice and clean area."

Cons:

• "Parking was easy, although we have been before and parking was difficult."
• "Not the cheapest of garden centres and not a huge variety of plants."
• "Outdoor plant selection was limited but it is out of season."
• "Was a 40 minute wait for a table though which isn't ideal as you can't book in advance."
• "Drove 30 mins to the garden centre to be told my dog isn’t allowed in."
• "Quite disappointed, went today at 1pm for lunch 4 adults, was told to take a pager and the wait will be 1hour!!"
• "After nearly an hr wait for a table, about 6 dishes off the menu, took our order 10 mins later was told one of the dishes we ordered had since sold out."

Value for Money

Pros:

• "Visited today on a friends recommendation. Went to the ‘outdoor living’ part and had a nosey around at garden furniture, which we were interested in, and was pleasantly surprised at the variety and the reasonable prices."
• "The price was very reasonable."
• "Reasonably priced for the top quality food which we received."
• "Value for money is great and I cannot leave without buying something new for my home."
• "Food was delivered hot and in great time despite a busy Sunday service."
• "Sandwiches were lovely. it's all made with the high quality foods they sell so it was all fresh!"
• "Great Christmas selection. Wide ranging fresh and frozen quality foods."

Cons:

• "It ok, there is free parking and it’s very clean and spacious but quite expensive."
• "Food was very expensive."
• "I docked a star as a lot of items are on the expensive side."
• "The food and drink is expensive and so is most of the stock in the shop."
• "It is extremely pricey and have started to notice marked up products that you can buy in your usual everyday supermarket at a fraction of the price also."
• "The prices are over inflated and the quality just not up to par."
• "Only one minus - very expensive but then you do get what you pay for."