Ash End House Children's Farm Reviews Summary

Animal Care & Interaction

Pros:

• "The animals look well cared for and the farm is extremely clean and tidy."
• "Loads of animals to interact with and feed."
• "Animals all seem well looked after."
• "Staff were very friendly and knowledgeable, and let you see the animals up close."
• "The ability to see and interact with animals was amazing."
• "Plenty of animals, and almost all available to interact with through either feeding, stroking or staff-led sessions."
• "Animals were all so tame and friendly."

Cons:

• "It felt like the place was half closed."
• "For how much they charge, the animals look neglected, they don't have fresh water."
• "Sadly this time a cow had a bad eye, several birds seemed to have sore feet and the shire was lame."
• "Was given wet hay and most of the animals didn’t seem to even want it."
• "I myself am an animal lover and was left feeling a little bit upset by the small pens the animals were in."

Staff & Service

Pros:

• "Staff were extremely helpful and very friendly, nothing was too much trouble."
• "The staff are brilliant, very helpful and so good with children."
• "Staff made it feel very personal."
• "The staff really friendly and helpful, anywhere where you can go."
• "The staff were helpful, food was delicious and the girls had a wonderful time."
• "The staff are very knowledgeable and friendly."
• "The staff were absolutely amazing and so friendly."

Cons:

• "The only criticism I have on the place is perhaps the waiting staff - one in particular in this instance - could do with some revised hygiene training."
• "Attended this farm last week Saturday, some of the staff were nice apart from the staff member in the main area she went out of her way to help a family take pictures with a goats but walked away when she saw us coming she did not greet us at all we found her a bit awkward."
• "The staff were sat on their phones rather than interacting with visitors or keeping an eye on children on the bouncing pillow."
• "Was just a little unfortunate to be greeted by quite a rude member of staff at the beginning in the gift shop when we collected our tickets."

Facilities & Cleanliness

Pros:

• "Fantastic that it is mostly undercover with the UK weather!"
• "The picnic tables and areas are clean."
• "Definitely the cleanest soft play I've been to."
• "The play barn itself was really clean and hygienic."
• "The farm is quite large with a lot of animals. It's tidy and tidy, the animals look happy and well cared for."
• "We appreciated the hand wash stations."
• "Beautifully well kept animals, clean safe environment."

Cons:

• "Seating is not very comfy."
• "The safari ride was a little disappointing."
• "I still feel cleanliness is still subpar."
• "Hand washing facilities very poor no real sanitiser’s given."
• "Don't waste your time going to the pond as it wasn't there."
• "The toilets had a sign up saying that some refurbishment was due to start soon."

Value for Money

Pros:

• "No wait as we booked our own time slot and would highly recommend any parent buying the combo ticket so the kids can play in the big play barn too."
• "Definitely worth the money, my son enjoyed it very much and all of the activities that were available around the farm."
• "Absolutely fantastic value for money."
• "Strongly believe that this place is worth more than the admission prices charged."
• "Lovely farm and good value for money."
• "Fantastic value for money and food and drinks were very reasonably priced too."
• "Feel the price for them Is completely acceptable!"

Cons:

• "At £57 for three adults and two children it was not value for money."
• "A really disappointing visit and expensive."
• "It is a little more expensive than other farm parks that I have been to in the area."
• "Pricey for what your paying for."
• "A bit on the pricey side. Especially for my 1 yr old but otherwise an enjoyable time."
• "Quite expensive to get in and you get three tiny carrots and some feed for the goats."
• "The admission cost for children is extortionate!"