Holmbush Inn, St Austell Reviews Summary

Staff and Service

Pros:

• "The staff were very polite and welcoming."
• "the food was fantastic very quick to bring to the table, lots of choice and the best steak I've had in a long time"
• "The waiting staff were brilliant nd took care of the situation which resulted in the only being charged for half the meal nd a free round of drinks also."
• "Pleasant staff, airy surroundings"
• "Nice atmosphere, great staff, very helpful and welcoming."
• "The staff are always happy, and pleasant, will be back again."
• "Staff were friendly and helpful. Enjoyable experience overall."

Cons:

• "Very poor food, ordered our meal then 50 mins later it came out 2 of the meals were cold so returned them."
• "No one came to check food once it was served"
• "However no one came to check on us and no one cleared our plates or the people around us til our desserts came."
• "The staff were friendly but the service was kind of below par."
• "service was abysmal, 15 mins to order a drink and food"
• "Service was disgusting they couldn't wait to get rid of us."
• "The staff didn’t seemed too bothered about it - wouldn’t even provide us with salt on a small plate or similar."

Food Quality

Pros:

• "The food is good with a set range and daily specials"
• "Food was varied, plentiful, nicely presented and tasty."
• "meats were delicious vegetables melt in your mouth"
• "Lasagna was amazing."
• "The fish and chips were lovely and my husband enjoyed the scampi."
• "The food always reliable and excellent value."
• "The food was the best I have had since arriving in Cornwall, the meals were huge and really tasty."

Cons:

• "The batter on our fish was very greasy and my husband left half of his cause he couldn't eat it."
• "Poor selection for vegans. Tried vegan chilli and was extremely disappointed. Watery, tasteless and tasted like it had been sprinkled with raw chilli powder."
• "Meat was all dry and horrible so sent it back again."
• "Don't order any curry and rice as you will get dripping wet rice and a soup like dish."
• "Food was cheap, but not very nice - microwave specials mostly."
• "The meals were either over cooked or under cooked"
• "Food has definitely gone down hill. Used to enjoy eating here, the quality and prices were reasonable, now they are sadly lacking in quality and charging over the top for a 2nd rate meal."

Ambiance and Environment

Pros:

• "Nice environment"
• "clean, light and airy"
• "Dog friendly inside."
• "Good parking spaces at the back, step free into the main room from there."
• "Outdoor and indoor seating."
• "Really lovely atmosphere."
• "The atmosphere was fabulous."

Cons:

• "Felt like basic pub grub at restaurant prices."
• "Not been here for years because the parking is terrible."
• "our food took ages to come out some orders were changed and cancelled before hand"
• "Seeing the extortionate prices of the 'pub food' we left our drinks and walked out."
• "Very disappointed with walking through the smoking area, right outside the entrance, fag butts all over the place."
• "Now it's really rundown and not worth the money, you can spend that much in a real restaurant and get decent food."
• "The cake in the glass display is overpriced at nearly six pounds a slice"

Value and Pricing

Pros:

• "Good deals helped to ease the pain of ever spiralling costs."
• "It was great value and i would recommend this pub to anyone either visiting or local"
• "A great place for a cheap but good quality meal."
• "Really good value."
• "Excellent food and drink."
• "Prices were great, we paid £11 for just a vegetable carvery and £14 for a meat carvery."
• "Good portion size for meals under £20."

Cons:

• "I was absolutely amazed at the minute portion of my salmon dish."
• "Only downside was we wanted to do the pub quiz/play pool but staff wouldn't let us pay extra on card to get cash back at the till."
• "We all felt extremely unwelcome and uncomfortable."
• "If you order extras you'll be disappointed too. A side of onion rings is nothing to shout about with just four in the portion."
• "Honestly the food is basic and overpriced"
• "Nowhere near what I would call substantial for the £13.50 price tag!"
• "Pitiful portion of chips."