Thorpe Park Resort Reviews Summary

Category: Tourist attraction

Address: Staines Rd, Chertsey, KT16 8PN, United Kingdom

Phone: +441932577131

Rating: 4.3
based on 884 reviews.

Rides and Attractions

Pros:

  • "This park was amazing for rides in my opinion, and will definitely be one of my favourites."
  • "Thorpe Park delivers exhilarating rides, fantastic theming, and family-friendly attractions."
  • "The rides were epic, Swarm was our favourite as it was so smooth but Stealth was incredible."
  • "The roller coasters at Thorpe Park are what makes it so famous."
  • "Most of the rides are more suitable for older kids."
  • "The large rollercoasters are really fun."
  • "The rides are fun and fast."

Cons:

  • "First time we tried to go on Colossus, we were queueing for almost 1 hour when it broke down so we were unable to ride."
  • "So many ride closures and under-informed staff created a bit of frustration."
  • "Saw was shut down 5 minutes before we got to it so that was disappointing."
  • "Some of the rides are closed due to malfunctions, and some of them are broken down while people are riding in them."
  • "The rides are good a pity they break down so often."
  • "The park was fun (hence the 1 star), some rides were in dire need of maintenance."
  • "The flying fish rollercoaster was closed all day and didn't open at all."

Staff and Service

Pros:

  • "Staff are always so lovely and chatty."
  • "Stayed at shark cabins. All staff were friendly including security at check in."
  • "Amazing rides and great staff."
  • "Staff were really helpful and accommodating."
  • "For me it was the wonderful staff that made the day memorable and special, more so than the rides."
  • "The only good things I’ve seen is that the friendly staff I met in the rides and restaurants."
  • "Upon entry the lady at the desk was so kind and helpful as she could see I was nervous, the park staff were fabulous."

Cons:

  • "Noisy rooms. Kept up until early hours due to children running on the balcony above us."
  • "One of the members of the staffs who was in the shift was very rude."
  • "The whole place is run by young people therefore the customer service is low."
  • "Bag checks and security took a very long time and security guards weren’t very helpful."
  • "And on sunday the guy who checking bag was rude don't know to behave with people."
  • "When entering the park, the securities are quite heavy-handed and quite intimidating if you have a disabled child."
  • "We watched a disabled group of children sat on the floor in the main arena as you enter all the tables have now been removed, you can only sit at cafe tables."

Value and Pricing

Pros:

  • "The package overall is really good value for money."
  • "Overall a great day out, especially if you can get half price tickets."
  • "Thorpe Park does half price entry on some weekdays."
  • "Extras like fast pass and gift shops are not breaking the bank kinda thing."
  • "We stayed in the Thorpe Shark Hotel and had 2 days in the park, at what I consider to be an excellent price."
  • "Very nice resort and very cheap ticket price lots of fun."
  • "We paid £66 for us two (with vouchers) and it was worth every penny."

Cons:

  • "The food is really expensive for what is it."
  • "It's obviously rather expensive to eat and drink inside the park."
  • "So a very expensive day, the kids loved, but still worth it?"
  • "The price of souvenirs and drinks in the park were insanely high! £8 for a magnet."
  • "Food is quite expensive, refill bottle now went up to a whopping £15 !!!! "
  • "Over priced junk food and drink on every corner still sadly very few healthy options so bring your own."
  • "Food options are good but the price is significantly increased as one would imagine."

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