Swithens Farm Reviews Summary

Staff and Service

Pros:

• "Staff friendly and helpful too."
• "All staff we met were very friendly."
• "Everyone who works there is really friendly."
• "The staff were welcoming and made our visit even more enjoyable."
• "Staff were helpful and covid aware."
• "The staff were extremely friendly and welcoming and very Covid aware."
• "The staff we spoke to where friendly and helpful."

Cons:

• "The Staff are ALWAYS rude, not the ones round the farm but in the cafe."
• "The staff were unhygienic with hair hanging down, and no manners."
• "Staff were romude, lying about things rather than just telling us the truth."
• "Never been smiled at ever or greeted with a hello."
• "I won't be coming back, it was just a terrible experience from the attitudes of staff."
• "Seemed really understaffed yesterday."
• "The staff (especially Carl) were super helpful."

Value for Money

Pros:

• "Great value for a brilliant day out."
• "Very cheap for what you get."
• "Great value."
• "The price is just right."
• "All prices are reasonable."
• "It's not expensive to get in."
• "It's £4 per person which is more that reasonable and 2 and unders are free."

Cons:

• "I think it is a bit expensive for what you get to see."
• "I do think that it is expensive for a family, when you can go to a much larger play farm for the same price."
• "The place is very expensive for what it is and we were charged £35 for a family of 2 adults and 3 children, 1 being only 3 and charged full price!!"
• "But it was pricey to get in as it was Halloween month."
• "Not what I would call a cheap entrance price or value for money."
• "With those entrance prices I'd expect the animal feed to be part of the price."
• "Its a way overpriced for what it is. They charge £8pp, adults as well."

Facilities and Cleanliness

Pros:

• "Although camping toilets are portaloos they were clean and didn't not smell."
• "Very hygienic everywhere too, with lots of places to sanitize or wash your hands."
• "The play areas were tidy and clean and there was so much to do."
• "Really clean, plenty of hand washing places, animals look well looked after."
• "Very clean and tidy also indoor play barn too for those wet and windy days!"
• "Plenty of facilities for washing hands."
• "This is like a working farm so it isn't perfectly clean - it's a farm!! That said there a hand washing stations everywhere, the facilities were functional and clean."

Cons:

• "The cafe is a absolute disaster. There were flys everywhere and the chicken burger we ordered was just beyond bad."
• "Cafe wasn't very clean, had to clear out table myself."
• "Disgusting portable toilets that didn't flush."
• "The highchairs were dirty and the shop was mainly junk."
• "The Playden it was very dirty with cobwebs on the play gym and not monitored at all."
• "Slides are very dangerous, super fast and I would not recommend a child under 7 or 8 to be going on them."
• "There is lots to do but unfortunately safety & hygiene is not upto standard. Children playing in the soft play indoor barns were so dirty and ropes fixed with duck tape."

Animal Interaction

Pros:

• "The place is great for the petting and feeding of animals especially for smaller children."
• "Feed the orphaned lambs, pet the baby rabbits and Guinea pigs."
• "Feeding the baby lambs is brilliant."
• "You can get up close to all the animals."
• "My daughter loved bottle feeding the calves and brushing the rabbit, as well as all the cows."
• "You can buy carrots to feed most of the animals as well which is a great experience, also bottle feeding calfs or the lambs is good."
• "Great little farm to experience hands on feeding encounters with various farm animals."