Saffron D'or Reviews Summary

Staff and Service

Pros:

• "The staff were all friendly and attentive."
• "Naz and Mohammad went out of their way to accommodate as many of our requests as possible for our mehendi."
• "Mohammed was an excellent Coordinator, and their in house DJ Rocky was perfect."
• "The whole management team special thanks to our event manager Mohammad who went out of his way and provided fantastic service."
• "The staff was very kind and catered to all our needs."
• "They all were very professional, friendly and good staff."
• "The manager and team were so accommodating."

Cons:

• "None of them are helpful."
• "Although staff were nice they were very hard to get a hold of in the lead up to the day."
• "It seemed that on the night there weren’t enough staff clearing the tables quickly enough as so many empty bottles were left on the tables."
• "Anything to do with money the manager 'apparently' doesn't deal with it but the accounts team & the accounts team aren't present in the office to discuss and to negotiate with."
• "We found some of the management a bit unfriendly and less co-operative in fact we found one of the manager’s attitude aggressive, quite pushy and totally unprofessional."
• "The service was sub-standard as the serving of food from one table to next was slow and time gaps were very lengthy."
• "One of his other colleague with glasses is extremely rude."

Decor and Venue

Pros:

• "The decor and mandap was beautiful and of high standard."
• "The Decor was stunning."
• "The venue was classy, elegant and service was outstanding!!"
• "The decor was outstanding. A truly 5 star venue in West London."
• "Saffron's décor services transformed our venue into a dreamscape."
• "The venue was beautifully decorated and DJ Ricky was amazing."
• "The venue was decorated exactly the way we wanted."

Cons:

• "The Pillars get in the way."
• "The building from outside does appear slightly dated and tired, however what matters is the inside which is so glamorous with a modern look, advanced lighting, tiled flooring and ample space all at very reasonable price."
• "The outside does not look 5 star but the inside was beautiful."
• "The stage décor was not the one we asked for even though there were only two options to choose from."
• "Decor was great but slightly a hick up on the centrepieces but all looked excellent."
• "It looked like they kept the floral backdrop from the function they had there in the morning and floral centrepieces too, both of which were not the ones we chose."
• "The lighting wasn’t set to what we had requested."

Food and Catering

Pros:

• "Food is excellent and service is very good."
• "The food was fresh and tasty, starters was a big hit with our guests."
• "Everyone loved the Chilli Chicken and still talk about it till this day."
• "Starters were too delicious and served on time-hot."
• "The food itself, including tasty starters like Paneer Chana Chaat and a range of main dishes such as Biryani, Daal, lamb, and chicken, was enjoyable."
• "The food was delicious and cooked to perfection."
• "The food was amazing. Specially the Masala Fried Fish and Lamb Seekh Kebab."

Cons:

• "The food the cold too."
• "There was in-house DJ, putting off everyone, wasn't listening to anyone with their music request. So, I won't recommend DJ."
• "They charge £1250 for decorations that included decorating 3 tables and a stage with no choice given to us to choose from."
• "Gajjar ka halwa with ice-cream (halwa tasted nice, however ice-cream didn’t taste premium sadly)."
• "Dessert and cake were not served to all the guests."
• "The chicken served in the starters was raw and the Biryani was tasteless."
• "We had a special dietary requirement for a guest and had specially cooked for them separate from what the venue provided and labelled the food so it’s easy for the waiters to serve. We found that my guest didn’t get served her starter and main."

Management and Coordination

Pros:

• "What made it perfect was the amazing service we received from Muhammad, the event manager who managed the event from start to finishing, making sure that everything run smoothly and everything looked perfect on the day."
• "Service was super fast and staff very courteous."
• "The best thing was that our event manager was open, honest and kept us up to date."
• "The whole preparation was taken care of by the staff and they made it so easy it really was a pleasure dealing with them."
• "Muhammad was our main contact alongside 2 female colleagues and everyone was friendly, patient and professional."
• "The Manager Imran is a polite man and well spoken."
• "Management is very helpful and will endeavour to incorporate your wishes."

Cons:

• "When the groom arrived, someone who had come to do food tasting and they parked in a wrong place and due to this our function got delayed by half hour."
• "Parking very limited at front."
• "Car park, limited space."
• "The place needs a sound system re-vamp but not an issue at all."
• "They are quick to take the money and not to help later on if things don't go as planned."
• "The venue itself was Cold with no heating."
• "Limited parking spaces and situated on a very busy road."

Accessibility and Location

Pros:

• "Ample parking and easy to find too."
• "Vast options for decorations, plenty of parking and a great DJ team."
• "Location is easy to find with ample parking!"
• "The huge hall can be partitioned to create smaller spaces if segregation is required."
• "There is disabled access and disabled toilets. On site parking is also available."
• "The venue had ample space for our event with parking."
• "The venue is very luxurious and well equipped with lots of car parking."

Cons:

• "Parking very limited at front."
• "Car park, limited space."
• "Limited parking spaces and situated on a very busy road."
• "Very limited parking on site, you have to look for off-road parking, which isn't appropriate if your dressed for a party."
• "Entrance was plain and car park area was dark and was difficult to get to after dark."