Milan Palace Reviews Summary

Food Quality

Pros:

• "Food however was nice."
• "The food was incredible, featuring a diverse menu with perfectly balanced flavors and stunning presentation."
• "The food was very tasty it was 👌 delicious, Salad was fresh and crispy, the fish and Aloo tiki was mouth watering."
• "The food was delicious and plentiful."
• "The food was very delicious and the decoration was to the point."
• "Everyone complimented the food and decorations that they provided."
• "The food they make is so yummy I'm telling you Turkish food is amazing especially when they're making it for a wedding."

Cons:

• "There was no salt in some of the food, every curry was sweet and full of tomato sauce."
• "The food was cold, we got chips on the menu after 3 times the tray was filled up they said they have run out of chips!"
• "The food for EVERYONE was the same so they could save money on that."
• "They serve ready made food. NAN BREAd like a plastic bag."
• "The food was rubbish, not enough staff for service! Everything was missing!"
• "Don't take them serious as it's completely incorrect."

Service and Staff Attitude

Pros:

• "Really well managed and fulfilling customer demands to its fullest."
• "The service was outstanding, with attentive staff who went above and beyond."
• "The staff was friendly and very hard working, anything we asked for was done straight away."
• "The owner and staff are very friendly and kind."

Cons:

• "Staff were unprofessional, kept getting in the way of photos."
• "Staff just got in the way of pictures etc... no apology no nothing."
• "Very disappointed... security was very bad."
• "The worst thing however was that when we asked to take the leftover food home we were met with staff who were very reluctant and became difficult."
• "The Manager had 2 waiters for 250 people and the people hosing had to be waiters."
• "I wouldn't use your company even if you paid me."

Venue and Facilities

Pros:

• "Nice little banquet hall which I attended a friends brothers Nikkah (Islamic marriage)."
• "The venue is nice and clean."
• "Very nice venue with good service and welcoming staff."
• "This hall is very nice and beautiful, the food was very nice and helpful staff."

Cons:

• "Building and decor is very worn out and outdated."
• "One of the main wedding sofas was broken."
• "Parking is unclear."
• "The hall is beautiful and the food was really good. Everyone complimented the food and decorations that they provided."
• "The bathrooms in particular need a good deal of work done."