Al Bilal Banqueting Hall Reviews Summary

Professionalism and Cooperation of Staff

Pros:

• "Staff were so professional and cooperative."
• "The staff communicated excellently with myself and my family to make sure everything ran smoothly."
• "I can't thank the staff enough, so professional and co-operative."
• "The staff and organisers were so helpful and answered any questions promptly."
• "The whole team at Al Bilal we had a mehndi event and it was.amazing the food was great nice and hot and all our guests loved it."
• "The service offered to us for 400 people was excellent they did everything for us including the catering."
• "The staff was incredibly helpful and attentive, and the venue was beautifully decorated."
• "I can't compliment the food and the staff more. They were active, vigilant and observing."

Cons:

• "We did not see any staff members to ask for help throughout the during duration of our wedding."
• "The staff had to be instructed to remain at the chocolate fountain at all times."
• "No care for other humans, didn’t consider how many hours they were working for."
• "The staff appear inexperienced. Drinks had to be requested to be put on the table."
• "Mistreated camera staff over a weekend wedding even after 2-3 people approached them to ask to set a table for them to eat."
• "The staff had no clue what they were doing."
• "The rudest and most arrogant of people to deal with, nothing but stress."
• "The waiters were very very unprofessional and embarrassing with a lack of experience."

Quality of Food

Pros:

• "The food was beautiful and very well presented."
• "All the guests complimented the service throughout the evening and the respect from the staff."
• "The food was very delicious and tasty."
• "Amazing delicious food that all the guests complimented it and asked about the food."
• "The food was absolute beautiful all the guets loved it 10/10."
• "The food kept coming and an eye was kept on refills much better than the previous two occasions."
• "From start to finish, the food was the best and we got lots of compliments with spare to take home!"
• "The food served at the hotel's restaurant was simply outstanding, with a diverse menu."

Cons:

• "The cake given by Al Bilal was designed how we wanted however the cake itself was very hard to chew and bite."
• "The food had been paid for by the individuals booking the venue. Never have I ever heard of a venue willing to bin food then allow the camera men to eat."
• "The food was not to the best of standards and was left disappointed by the quality of this apparent cuisine."
• "Seemed like the food they served wasn’t fresh and was put down from the day before."
• "The food was cold and tastless."
• "Food was not hot when arrived at table."
• "Appalled by the behaviour towards the women especially. Dishes being broken and dropped. Food being dropped and left on floor for 20 minutes."
• "Disgusting unhygenic food, had friends wedding on weekend where a slug was found in the salad."