The White Abbey Ballroom Reviews Summary

Venue and Decor

Pros:

• "Amazing venue- a gem in the heart of Bradford, beautifully decorated with a Royal ambience."
• "The Venue was decorated beautifully for the event."
• "Gorgeous venue. It makes for a breathtaking entrance for the bride and overall it's quite magical."
• "Inside was very nicely decorated, seating plan to both sides of the main walkway to the stage."
• "The space was beautiful and the staff were incredibly helpful and accommodating."

Cons:

• "Generally I was not happy with the hall setting. Pillers are hiding the view. Chairs are not fancy."
• "Outside looks very good, inside main hall quite impressive specially the ceiling, however the ceiling not visible if you're sat on the right hand side."
• "Overall very disappointing. The area under the balcony is very claustrophobic as the ceiling is so low."

Staff and Management

Pros:

• "The management, in particular Hassan, are so professional, organised and accommodating."
• "Staff were polite. Food wasn't bad but the dessert buffet wasn't refilled when it ran out."
• "Staff were very friendly and welcoming. One of the waitress Hamza was welcoming."
• "Professionalism was amazing. I’m not from around here but felt like I made a good relationship and bond with the white abbey team."

Cons:

• "Service staff is not professional. They did whatever they want."
• "Very poor service! Staff were very unprofessional they were snapping at elderly guests."
• "Service was rushed, some guests didn't get some food items. When questioned they said it was due to being understaffed."
• "Complete and utter unprofessionalism. Don’t waste your time and definitely not your hard-earned thousands of pounds."

Food and Catering

Pros:

• "Food and drink were bought to the table. The food was lovely starter, main, and dessert."
• "The food arrived on time and was very tasty."
• "Amazing service! Food also was hot and delicious and cannot wait to attend another event again soon."
• "Food was perfect and fresh !! The team themselves were very friendly and helpful which makes the events more worthwhile."

Cons:

• "Food was ok. Service staff is not professional."
• "Food average, starters - brought more very quickly, mains, only a small amount of curries served, had to ask for three refills just to get round the table."
• "The food had too much oil and the staff took ages we waited 45 minutes for the food when it should be 10 to 15 minutes."
• "Very poor service! Refused to serve any more food to the guests."