Lahori Masala Southall Reviews Summary

Food Quality and Taste

Pros:

• "The food is impeccable and the best Pakistani food I have ever had."
• "The lamb Karahi was out of this world, the meat was so tender and flavoursome."
• "The food tastes fresh and authentic Lahori."
• "Charsi Chicken Karahi's exquisite flavours and mouthwatering taste make it an absolute must-try."
• "The halwa dessert dish was amazing and perfect."

Cons:

• "The lamb chops were pink and raw on the inside and tasted not very nice."
• "The bhuna lamb tasted really funny, not what I'm used to at all."
• "The food was worse, expectations were high and disappointment after disappointment."
• "The chicken jalfrezi was OK not great lots of onions and big peppers but not enough chicken."
• "The punjabi choley were disgusting appeared to be cooked and re-served after few days."

Service and Staff

Pros:

• "The service and welcome was fantastic. We were seated straight away by very eager waiters."
• "The waiter exhibited exceptional attentiveness, ensuring that our needs were promptly addressed."
• "The staff was friendly and incredibly helpful."
• "Order BBQ plater it was more than enough for two people. Resturant owner personally was there and making sure everything is in order."
• "The staff were very polite and smiley, and the owner was always there to maintain day-to-day operation."

Cons:

• "Service was slow and a broken system with staff running around with scraps of paper trying to make sense."
• "Walking in and expecting some sort of service was obviously too much, being placed on a table with literally no atmosphere."
• "Food had to be chased on several occasions and tables kept and receiving the wrong orders."
• "We waited upstairs for 25 mins, but no one served us. We didn't even get a menu to look at."
• "The atmosphere of this restaurant is very awkward, all the workers constantly stare at you."

Ambiance and Cleanliness

Pros:

• "A well-run family restaurant with some exquisite freshly made dishes to explore."
• "The restaurant was spotlessly clean, and to top it off, we received a generous 25% discount."
• "Atmosphere was delightful. Staff was lovely and very attentive."
• "The restaurant is clean and spotless, amazing new decor with seating upstairs."
• "This cozy restaurant has left the very best impressions. Can't wait to visit this restaurant again!"

Cons:

• "Toilets were upstairs, not convenient for disabled, elderly, or young children."
• "The atmosphere of this restaurant is very awkward, all the workers constantly stare at you."
• "Restaurant is small downstairs but they had another floor upstairs. Staff are not friendly."
• "The decor was very cheap and for a business that has opened recently looks dire and old."
• "Other places better and more modern."