The County Hotel Reviews Summary

Category: Hotel

Address: Priestpopple, Hexham, NE46 1PS, United Kingdom

Phone: +441434608444

Rating: 4.6
based on 164 reviews.

Food Quality

Pros:

  • "All were very tasty with perfectly cooked lamb."
  • "Food was good, I had the fish and chips."
  • "The food was very good indeed, well prepared and presented."
  • "Had a delicious lunch from the smaller plates menu, just the right amount for us, quiche new potatoes and salad for hubby and delicious chilli for me."
  • "Delicious food, we had sunday lunch."
  • "Every aspect of the meal was excellent."
  • "The food was lovely, generous and well presented."

Cons:

  • "the eggs were an embarrassment, overcooked and pieces of shell in them."
  • "Yorkshires slightly over done, Veggies OK, Roast potatoes slightly over done."
  • "the crumble was hardley cooked and the apples quite raw."
  • "Easily the smallest portion of sausage and mash I've ever had..anywhere."
  • "The food was lacking any form of comfort or enjoyment, the mash was horrid!"
  • "2 of our 3 meals had a hair in them."
  • "I ordered the BBQ beef hash, which can only be described as a bit of pulled beef and mixed beans absolutely smothered in bbq sauce."

Staff Service

Pros:

  • "Very good welcome and service."
  • "Staff were excellent nothing too much trouble."
  • "The staff were amazing and very helpful."
  • "All staff where very friendly and the food was excellent."
  • "fantastic service by very busy staff."
  • "Staff amazingly friendly and helpful."
  • "Friendly staff made our first visit very pleasant."

Cons:

  • "When we spoke to the manager About this she was very rude and said that we had been given them when we knew we had not."
  • "We weren't happy with the welcome."
  • "The manager rudely came into the room and took down a game that had been stuck to the wall with sellotape."
  • "Although the noise from vans and lorries that pull up early under the bedroom window to drop off supplies, and leave the engine running, was a bit annoying."
  • "The waitresses were great and apologised but complained about the chef not caring."
  • "Very unhelpful and not welcoming at all."
  • "Found the service was abrupt and a bit rude from our server."

Value for Money

Pros:

  • "£4.95 a head and then just £2 for starters or deserts."
  • "at just under £20 per person is a bargain !!!!!!!!!!!!"
  • "Price for 3 of us was about £30 with drinks - amazing."
  • "Special menu available, main course for £5.95 and starter or pudding for £2.00."
  • "They have a good choice of beers and food, all reasonably priced."
  • "Pretty reasonable for price."
  • "great value for the price as well."

Cons:

  • "£11.95 for plate service Sunday Lunch was on the high side."
  • "The only down side perhaps was the mattress was a bit thin, but it was fine."
  • "When I totted up the receipt I realised we were over charged!"
  • "The veg were cook correctly Yorky pudds were too big and meat was a bit tuff."
  • "Beef tasteless/tough."
  • "The food was general acceptable pub fayre at reasonable prices."
  • "basic pub food but not great."

Ambience and Cleanliness

Pros:

  • "The place is very welcoming and well kept."
  • "Pub and restaurant is clean warm and inviting."
  • "Nice atmosphere."
  • "Central location. Easy walk to bus station and train station."
  • "The ambience is relaxed and intimate and the place is spotlessly clean."
  • "restaurant divided into several smaller rooms. Cosy."
  • "In a pleasant atmosphere."

Cons:

  • "The place was very cold."
  • "When I've been the service was very slow and the place was very cold."
  • "Just one tip if you coming here don't stand a small bit of bar round corner because you will just get ignored."
  • "We had a fire alarm at 3am but no staff support."
  • "The room was a bit cramped."
  • "Another time it was abysmal, the starter made me ill and my companion sent back their starter as it was over salted and inedible."
  • "it is unlikely I will return."

Thanks! Your review is awaiting moderation.