B. Tap Baron Reviews Summary

Food Quality

Pros:

• "Big, and I mean BIG portions, waffles are enormous and sinfully loaded with chocolate/caramel/different toppings."
• "Gorgeous bubble waffles, nice coffee and yummy bubble tea."
• "The most tastless milkshake I've ever had, it was basically 90% milk! No flavour or thickness at all."
• "Had fantastic Karak Chai and Waffles here. The service was excellent and very accommodating."
• "The best, awesome waffles (my 12 yo connoisseur is adamant about it, and she knows her waffles). Beautiful presentation, very tasty, super crispy, strawberries full of flavour."

Cons:

• "The waffles were overpriced but named after famous scientists, a nice little touch."
• "The bubble tea was awful - the tea wasn't fragrant and the pearls were tasteless too."
• "VERY expensive for what it was and not nice at all. Chocolate sauce was tasteless and my strawberry topping (worth £1.20) was only a few small slices of strawberry."
• "The most tastless milkshake I've ever had, it was basically 90% milk! No flavour or thickness at all."
• "The bubble tea is the worst that I ever tried! Made me sick! Watery and not sweet and hot when it's supposed to be cold!"

Service and Staff

Pros:

• "Nice and friendly staff. They were kind to let us stay and chat for quite a long time after we were done with our food. Thank you!"
• "The staff are really friendly and have a good sense of humour."
• "One thing I found surprising: the staff sanitised his hand before touching every single thing!! Impressed!!"
• "The employees are extremely nice and welcoming."
• "Quality customer service by the lad (who said his name was Josh). Offered me good options to complement my food."

Cons:

• "Service seemed a bit odd. Seemed a bit unfriendly with a weird vibe inside."
• "The staff were quite relaxed and slow, even with a lot of people waiting."
• "Awful experience due only to one of your staff. She was the manager in charge when I came to your shop with my daughters last Sunday."
• "One ran out crying, one couldn’t decide what stock they did or didn’t have, one turning away customers as they didn’t know how to make the waffles on the menu."
• "The guy kept coming out trying to pair drinks with tables? There seemed to be no system to link a drink with a table."

Ambiance and Atmosphere

Pros:

• "I LOVE THE THEME AND DECORATION OF THIS PLACE SO MUCH BECAUSE THEY HAVE CAMBRIDGE SCIENTIST MENU!!"
• "An absolutely lovely atmosphere, the loud music, chilled vibe and Levy made us feel welcome."
• "A great cafe to sit and have a drink or some ice cream waffles. One of the few places you can grab boba tea and eat inside."
• "Wonderful and cosy cafe. Very accommodating! Delicious bubble waffle and lovely mango bubble tea."
• "Fab little tea shop, my kids loved the bubble tea and Hamza was great with them making sure they enjoyed the taste!"

Cons:

• "It's located in the heart of Cambridge. The food served is delicious & is of reasonable price. Their staff is so welcoming. One of the attractive features is they offer some delicacies for trial."
• "The inside of the shop was incredible stuffy and smelly with friends of the cashier smoking and vaping."
• "Cleanliness was clearly bottom priority as all the surfaces were filthy, bottles had hardened drippings down the sides and waffle irons had a large collection of waffle debris left on/under them."
• "Place was nice but the employee left my order to last and I was the first one to order and I didn’t even get what I wanted (mango boba) but instead got a peach boba."
• "This place is so disorganized, the guy kept coming out trying to pair drinks with tables? There seemed to be no system to link a drink with a table."

Value for Money

Pros:

• "Weirdly cheaper than everywhere else but much tastier."
• "Overall the place is small but the taste is really good, the service as mentioned is really good and the value for money is very positive."
• "Milkshakes are a perfect price especially for the size of them."
• "Had fantastic Karak Chai and Waffles here... great value for money when you get a combo."
• "Great service very friendly, Hamza the worker catered to our every needs made us beautiful and tasty Milkshakes."

Cons:

• "The waffles were overpriced but named after famous scientists, a nice little touch."
• "VERY expensive for what it was and not nice at all."
• "Ordered frozen yogurt, one of the more expensive options on the menu, and it was the most ridiculously small portion. About three mouthfuls for £4."
• "Ordered bubble tea and was very disappointed as my 'hot' bubble tea was cold, not mixed and very watery - not to mention very expensive."
• "I am appalled by the standards at this place. The food took so long to get to me, not to mention it wasn’t worth the wait."