The Navigation Inn - J D Wetherspoon Reviews Summary

Category: Pub Birmingham

Address: 1 Wharf Rd, King's Norton, Birmingham B30 3LS, United Kingdom

Phone: +441214511090

Rating: 4.1
based on 189 reviews.

Cleanliness

Pros:

  • "First Wetherspoons where the staff actually clear the tables well worth checking out."
  • "I found my visit really good, it was clean, tidy and spacious, an old building but made modern inside with some nice old features."
  • "The pub is newly refurbished and it's lovely and spotlessly clean."

Cons:

  • "Very untidy left over food on some empty tables some other tables had not been cleared."
  • "The service is dyer. Most of the tables were full of dirty plates."
  • "We sat in the garden and it was quite dirty, tables had not been wiped over and the whole area could have done with a sweep up."
  • "Biggest big bearer is the state of tables and floor never seem to be cleaned."
  • "One of the waitresses was seen re-arranging her pony tail whilst standing at the servery whilst food was being placed on the servery."
  • "When The Navigation first opened I had high hopes for a good local pub and for the first few months it was great. The place was clean and tidy and the food was spot on but recently things have slipped, especially the food and cleanliness."

Service

Pros:

  • "Usually a very good vibe and helpful staff."
  • "The staff who helped get 5 🌟 food was excellent and the beer was excellent good value for money."
  • "Staff are friendly and efficient prices are great as youd expect."
  • "Prompt friendly service at the bar."
  • "Food was piping hot and extremely tasty and service was excellent."
  • "The staff are lovely and the drinks are not too expensive."
  • "Staff very friendly and food was warm and tasted good."

Cons:

  • "Only negative is that due to it being open plan it is very noisy in the whole pub."
  • "The manager Martin seriously needs to get a grip & start running this pub as it's meant to be run."
  • "Visited here between 1200hrs and 1500hrs. Was pretty full but unfortunately there seemed to be a lack of staff serving at the bar taking food and drink orders."
  • "The service can let this place down, even when not busy, the staff are let's say very relaxed and in no hurry to serve."
  • "Service is slow. When getting a drink at the bar there was only 1 member of staff serving while again 4 members of staff stood talking."
  • "Poor service! Bar staff can't order customers."
  • "Service took around 10 mins. Food runners were going at lightning speed to keep up with the very efficient kitchen."

Food Quality

Pros:

  • "The food is a good standard for spoons."
  • "Nice venue. Food is simple, but done well."
  • "Fantastic renovation to this old pub in historic Kings Norton... We had a pepperoni pizza and barbecue chicken pizza. They were excellent with perfect bases."
  • "Food was a lovely breakfast - a classic breakfast with coffee.no complaints.good old fashioned, what-you-set-up is-what-you-get standard food."
  • "Really had some decent food here and the cheap beer is always welcome."
  • "Went in for a breakfast… Great value for money. Large meal. Free refills on hot drink once purchased."
  • "You can always rely on a spoons for great value meals, drinks, warm atmosphere and clean toilets."

Cons:

  • "How does a chef get microwave beef madras so wrong?? Spent 4 days s#@!!ing through the eye of a needle."
  • "For the second time in 3 weeks we have visited the Navigation at 3.00pm and 5.00pm respectively... they can't supply the basics on the menu it's not worth visiting."
  • "Unfortunately the breakfast was cold, toast soggy and eggs overdone."
  • "The dinner was so bland & so plain looking as everything was the same color because of the missing vegetables, it was not appetizing at all."
  • "Totally disgusted went yesterday and wanted to try out the new chicken burger hadn't got no chicken whatsoever."
  • "The piece of steak I had was horrible so disappointed."
  • "Unfortunatley, the food was not the best. Eggs were nearly boiled dry inside, beans and hash browns were luke warm, the toast was 'wet', sausage was nice."

Management

Pros:

  • "I have to give this place a HUGE well done. Friendly management, friendly experienced Bar staff and very efficient table service staff."
  • "Wetherspoons have done a great job of reviving this pub and it is greatly appreciated by the locals."
  • "First of all I have to say that a lot of money looks to have been spent on renovating the Old Navvy, they deserve 5* for that alone."

Cons:

  • "From visiting this pub very often I am truly disappointed by the poor reception and attitude from β€˜duty manager’ TOM."
  • "Management are appalling. To blame us for the mistake is unacceptable."
  • "Can be difficult to get served the managers need to control the staff."
  • "Felt sorry for manager on duty and can't fault the staff on shift."
  • "Well done again the flaming grill no eggs what sort of food pub is this."
  • "When The Navigation first opened I had high hopes for a good local pub and for the first few months it was great. The place was clean and tidy and the food was spot on but recently things have slipped, especially the food and cleanliness."

Ambiance

Pros:

  • "Good atmosphere with a mix of age groups."
  • "Nice modern architecture mixed with traditional pub aesthetic and decor."
  • "Big spacious place, loads of indoor and outdoor seating, lovely historical features have been retained along with some local history."
  • "Lovely and spacious, and looks a lovely conversion, with lots of local historic info here with maps and photo's as part of the wall decoration."
  • "A model for all Wetherspoon's pubs. Light, bright and welcoming."
  • "Very spacious & beautifully presented. The women's are very clean & surprisingly big with plenty of cubicals."

Cons:

  • "Not cosy enough for us and lacks a bit of atmosphere."
  • "Wasn't particularly busy when I visited but seemed generally chaotic, not what you’d expect from a spoons."
  • "Walked in for our 2nd time and was so dark and uninviting (middle of the day)."
  • "The place was crammed with people. Hardly any seats available."

Accessibility

Pros:

  • "As a bonus it also has adequate car parking extend around the side."
  • "Accessible for both manual and powered wheelchairs but can be tight navigating around tables when busy."
  • "Plenty of free parking too, don't forget to clock in your registration details though."

Cons:

  • "The pub is nice but BEWARE OF THE CAR PARK. It is pay and display and even customers of the pub have to buy a ticket."
  • "Do not bother come after 9pm with 17 year old child because the security won't let you in as teenagers are allowed to come in before 9pm."
  • "Pay and display no clear guidance that you don't have to pay if going into navigation and put reg in machine inside and free parking."
  • "Came with a friend in their car and they got a Β£45 fine."
  • "Only 3 stars from a disabled point of view because allowing none disabled cars to park in disabled places is a nightmare for wheel chair user."

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