PRT Motorcycle Training Reviews Summary

Customer Service

Pros:

• "First class service from Loraine on the phone who knows exactly what service you need after a conversation."
• "Lorraine, Pete and Tim are all outstanding at their jobs."
• "Lorraine who answered my initial phone call was knowledgeable and friendly."
• "The first call to Lorraine settles any nerves."
• "From the time I contacted PRT, Lorraine was extremely helpful and answered all my questions promptly."
• "I haven't met Lorraine, but you are the loveliest person to speak to on the phone, thank you for your great communication throughout."
• "Loraine who deals with the administration side of the company also was very welcoming and friendly."

Cons:

• "I phoned trying to arrange a CBT course and was willing to pay the deposit but was told on the phone I have to pay the full amount upfront. Yet it says clearly on the website on the about FAQs booking only requires the deposit."

Training Quality

Pros:

• "Their experience, knowledgeable advice, friendly approach and great equipment made me feel confident that I was ready."
• "Tim has an incredible way of fast-tracking improvement but in a friendly, trustworthy way."
• "Both Tim and Stuart are brilliant and give you exactly what you need in terms of training, feedback and confidence."
• "The training with PRT is outstanding, the instruction is first rate and they go at the pace that suits you as an individual."
• "Tim helps you to gain confidence and understand the whys and what fors."
• "They train you properly and make sure you are ready for the tests."
• "Both Tim and Stuart did my CBT and both have a brilliant teaching method, put your nerves at ease and really have a skill set to teach you correctly and efficiently."

Cons:

• "My instructor was quite ‘old school’, his teaching style didn’t suit the way I wanted to learn and improve."

Value for Money

Pros:

• "The cost of training is well worth the money and I can highly recommend PRT to anyone who wishes to use a good motor cycle school."
• "Oh and they are incredibly reasonably priced!"
• "Great value for money and top service."
• "These guys offers me 3 day course for less then £500 and gave best they had to teach me how to operate gears."
• "I would fully recommend these courses with them with great instructors and decent up to date bikes for a very good price."

Cons:

• "Trained with PRT, unfortunately I didn’t have as good of an experience with them."