Address: Unit 3, 200 Piccadilly, St. James's, London W1J 9HU, United Kingdom
Phone: +442039810945
Rating: 4.2
based on 213 reviews.
Coffee and Desserts
Pros:
"Excellent Turkish coffee and chocolates."
"The fondue was delicious and chocolate was to die for."
"A taste of Turkey in Central London. Absolutely amazing. I have been to Istanbul, and this place transported me straight there."
"They also do decaf tea which is hard to find."
"Fresh mint tea was great."
"Amazing place to get a cup of Turkish coffee with Lokum (Turkish delight). Good location and big windows give you amazing view on busy Piccadilly."
"Great mastic flavoured Turkish coffee and dark chocolate & pistachio Turkish delight."
Cons:
"Now it's a messy place, with lots of dirty plates waiting on the bar."
"The other desserts are overpriced so don't bother to go there if you want to have a conversation with someone!"
"Coffee and hot chocolate are the worst I had cold no taste and horrible."
"Coffee and desserts were ok, so I don't think it matches their high prices."
"The macaroon i got was no where near the same quality as the rest, as if chosen on purpose."
"Macarons were not fresh and very dry."
"Also had the profiterole dessert which was drenched in chocolate and again was a let down."
Service
Pros:
"Great staff. Great stop from touring and shopping right next to Waterstones book shop."
"Friendly and welcoming staff make visiting even more enjoyable."
"Really happy with the service, choice and quality of food."
"Really nice, professional, polite and helpful staff."
"The staff is generally very helpful and they try to accommodate you even if you are a bigger group of people (6-8 people)."
"All the members of the staff are so friendly and helpful and having a cup of coffee in there is a great experience I am looking forward to having again!"
"Service is attentive and prompt."
Cons:
"Service has gone from bad to seriously appalling!!"
"The staff was very rude and not friendly at all."
"Service was awful. Waitress was very rude, unfriendly and really not motivated to leave a good impression."
"Today, I went back, after 4-years, and have noticed that the service has become less efficient."
"New, unhappy staff running around clueless."
"We waited for long to get a table the manager has no customer service skills."
"The customer service was ATROCIOUS!"
Ambiance and Location
Pros:
"If you want to relax near Piccadilly, this is the place!"
"It isolates you from the hustle and bustle of Piccadilly Circus which is barely a few metres away."
"Came here with a group of 7 friends on a Friday night 30 minutes before their closing time. Welcoming and friendly staff made us aware that we did not have much time, but they were still happy to take our orders and serve their delicious coffees and teas."
"The best place in Piccadilly for coffee and cake."
"Beautiful Turkish cafe in the city centre very close to Piccadilly Circus."
"Right in the heart of London, close to the shopping areas and tube stations and road and central attractions, this place is an excellent coffee shop/restaurant."
"Very nice place to meet friends for coffee and convenient for most, as it's not far from Piccadilly tube station."
Cons:
"Waiting to be seated can be a little chaotic, the narrow aisle serves as entrance, exit, & service gallery."
"It is always full and the ambiente is bad because it is packed like a tube car."
"The alarm had been ringing so loud for more than 10 minutes, and it was an unpleasant experience."
"Music was soooo loud, we couldn't hear each other."
"Place looks very nice, is perfectly located."
"Place was clean very quiet couldn't take a better photo as there was a power failure so only emergency light was on."
"It's dirty, not looked after at all. Lamps covered in dust, including the shelves, floor not cleaned properly, furniture stained, walls scratched and not painted since probably opening."
Food Quality
Pros:
"I doubt you will ever find a chocolate cake as rich and creamy as the ones here, and perfectly done every time!"
"The quality of foods are good. Boreks and savoury foods are delicious."
"The food is very good quality and fresh, unlike some other shops."
"The taste was exactly the same as in Turkey. Turkish coffee was amazing."
"They have the best deserts too for chocolate lovers, a chocolate fountain, chestnut chocolate or pistachio brick chocolate are usually my go-tos."
"The ice cream and the pastries are absolutely delicious, definitely among the best I've ever had."
"The indulgent chocolate truffle cake and chocolate soufflé are the best we have ever had."
Cons:
"I was disappointed in that it was mainly pastry with very little beef filling."
"The food itself was not very fresh and thus I'd definitely recommend eating elsewhere for both the food and service's sake."
"We used to love to come here however today it was a shame, tuna sandwich with brown lettuce, tuna melt with excessive pesto, and chocolate milkshake with a weird taste and crystallised ice cream."
"Yesterday however I was disappointed that my husband and I were served 2 radically different drinks despite both ordering mochas."
"We ordered borekitas-dry, tasteless and likely was there for a few days as it surely wasn’t fresh."
"The quiche was really nice, although it was pretty obvious that it's something just reheated."
"We ordered a piece of cheesecake. It was quite dry and you could tell it's not really made in the store."