The Techout Reviews Summary

Customer Service

Pros:

• "Absolutely amazing service from The Techout Barnstaple store."
• "Brilliant service and the mobiles we bought from you are still giving excellent service."
• "What great customer service, well worth popping into see them if you get a problem or need a repair."
• "Very impressed with the Staff and service I received at Techout."
• "Staff couldn't do enough to help me to get the sand out of my Son's phone."
• "Very friendly, helpful and knowledgeable staff."
• "Ryan, Craigee and Ben spent ages trying to rectify a software fault."
• "Very helpful both via social media and in the shop, got my phone fixed and in very good time."

Cons:

• "Was a pricey repair but that's just what it is, nothing bad on the company!"
• "ABSOLUTELY DO NOT USE!!!!! Waited over 2 weeks for them to look at phone only for them to reduce the original offer by 50%."
• "Brought a phone two weeks ago for its to be faulty already costing near £300."
• "No more Facebook market place for technology + Accessories, I will be going straight to the Techout."

Product Quality and Selection

Pros:

• "got 2 Mac books and a Nintendo switch! Absolutely love them."
• "Bought two phones from them rather than online because they have a local shop and offer 24mths warranty."
• "I visited The Techout on Tuesday for a new screen protector."
• "Talked my mum out of spending more than she needed to. Their grade B phone was immaculate."
• "These guys are brilliant I had my Samsung s21 fixed with them."
• "Very impressed with the purchase of my new I phone."
• "An Oasis for all needs."
• "I part exchanged my 2 year old HP Laptop for a Samsung Galaxy Book 13.3"."

Cons:

• "It was a bit too slow as it was quite old."
• "I would avoid this shop unless they cover all basics."
• "Came Into Store To Trade My IPhone X In, Found Out Have Failed Technical Test."
• "My phone had completely stopped working this morning, could not access anything."

Repair Services

Pros:

• "I had used the Techout before for a new screen 12 months ago."
• "Thought we had a problem with the speaker on an iPhone, took it in for a repair."
• "I called in after locking my Pixel 6 Pro into TALKBACK MODE."
• "I visited The Techout as my charging port on my phone had stopped working."
• "Excellent service in this shop! Had an issue with my iPhone charger cable."
• "Great customer service, very helpful and friendly. Good vibes atmosphere with people that know their stuff."
• "I was recommended to go there by EE as my phone wouldn't charge."
• "I took my iPad with a broken screen and retrieved it all fixed only a few hours later."

Cons:

• "Was recommended to go here by a friend. Great customer service, very helpful and friendly. Dropped my phone off for the screen to be fixed."
• "Brought a phone two weeks ago for its to be faulty already costing near £300."
• "I would avoid this shop unless they cover all basics and after two weeks too and 300 pound down."
• "Was selling my old phone and it was made so easy by this company."

Price and Value

Pros:

• "A great local asset to the town and great value."
• "Also I might add a nice light clean shop, much nicer than the dingy dark CEX I went into first."
• "The service was as usual top class, nothing was too much trouble."
• "They managed to solve the issue for me with their combined knowledge and experience."
• "The shop is also well laid out with lots of lovely Tech needing a home."
• "ABSOLUTELY DO NOT USE!!!!! Waited over 2 weeks for them to look at phone only for them to reduce the original offer by 50%."
• "I was so impressed with the fast and efficient service from Carly, Owen and the Techout Team."
• "Our advancing years make it hard to keep up with developments in mobile technology yet we have found The Techout an oasis of competence."

Cons:

• "Was a pricey repair but that's just what it is, nothing bad on the company!"
• "Choose a reputable service if you are selling your phone, The Techout are clearly scammers."
• "After having the phone for literally two weeks near £300 pound down I was offered no help."
• "Came Into Store To Trade My IPhone X In, Found Out Have Failed Technical Test."