Harper Williams Estate Agents Reviews Summary

Professionalism and Expertise

Pros:

• "Leanne is thorough, professional and her knowledge and experience is second to none."
• "From our first meeting to final completion she was professional, driven, focused, displaying passion and commitment every step of the way."
• "Leanne has various contacts that facilitate pushing the deal through including excellent solicitors and mortgage advisors."
• "Highly recommend Harper Williams, they are kind, caring and understanding, super organised."
• "Tommy was exceptional and it felt like I was talking to a friend when we spoke, nothing was ever too much trouble and he always went the extra mile!"
• "Leanne offered a fantastic service from start to finish for both our house sake and purchase."
• "Leanne's methods secured us an over the market price for our house sale but she did not stop there."
• "Leanne worked tirelessy to ensure a smooth sale."

Cons:

• "Absolutely rudest agents I’ve ever spoken to. Out of laziness of not wanting to come down and show the property."
• "One thing I would point out to avoid is their preferred solicitors (TQ Law), their level of professionalism didn’t match up to Harper Williams standards in my eyes."

Customer Service

Pros:

• "The way the team cared so much and kept me informed every step of the way."
• "Through inheritence or moving house myself, I've bought and sold more than my fair share of houses over the years, and working with Harper Williams has been a breath of fresh air."
• "Their customer service skills are second to none - they keep ALL parties updated - both sellers and potential buyers - everyone is kept up-to-date in the communications loop."
• "They kept me updated regularly and provided a speedy and informative service."
• "Would highly recommend Harper Williams Truly professional company from start to finish."
• "Throughout the process of what initially looked to be a simple sale and onward purchase, Harper Williams went the extra mile."
• "Leanne's professional service gave me the confidence to leave the entire process of selling one of my properties with her."
• "Harper Williams were just fantastic at selling our property. They were professional & kept us updated at all times."

Cons:

• No significant cons related to customer service were mentioned.

Effectiveness and Results

Pros:

• "Leanne was determined to get the best price for each sale and delivered on her promise of getting the best price possible."
• "Harper Williams are not the run of the mill estate agents, that put your details in a shop window and hope for the best."
• "It was such a great help in such an anxious time. Thank you so much again! We can now enjoy our next family adventure."
• "Our overall experience of buying our family home through Harper Williams has gone down as a happy memory for our family."
• "Would highly recommend Harper Williams who definitely provided an excellent service from start to finish."
• "I used Harper William's to sell my house because the team were not pushy when they came to value my house."
• "The process was seamless from start to finish. Great marketing strategy allowing me to secure a great price for my property quicker than expected."
• "We used Leanne at Harper Williams Estate Agents for the sale of our property. I cannot recommend her highly enough."

Cons:

• No significant cons related to effectiveness and results were mentioned.