The White Hart Harlington Reviews Summary

Service

Pros:

• "The absolutely best friendly service I’ve ever encountered in a bar/restaurant."
• "The staff were so wonderful and accommodating."
• "All the staff were very attentive, polite, friendly and efficient."
• "He was our waiter too, and served us with a smile and lots of care!"
• "Excellent staff service from Shannyn."
• "The lady behind the bar was so helpful and friendly."
• "Christina was professional, charming and exceptionally quick."

Cons:

• "Service a little too slow but admittedly they were quite busy even at 4pm."
• "If I could give 0 star I would service was Appalling from the time we arrived."
• "The service wasn't very attentive though, had to ask for drinks, then pudding menu."
• "The very incompetent and rude pub manager, he has no customer service skills to handle the situation."
• "Only problem with waitress was, she asked if I wanted any sauces, I replied, ketchup and mayo please. She said no problem, walked off and didn't return."
• "The service was ok and got non existent when it got busy."
• "Staff member never apologized was rude and unhelpful."

Food Quality

Pros:

• "I had the most amazing lamb chop 'starter'."
• "The steak was cooked to my liking with minimal gristle, leaving me with a full stomach and a good memory to take home with me."
• "The seabass with sweet potato mash and veggies was a real treat!"
• "The steak and ale pie was very yummy!"
• "Food was of the highest standard and cooked to perfection!"
• "The food was amazing pub grub, really fresh and very tasty."
• "The food was truly amazing."

Cons:

• "Overcooked, basically cancerogenic chicken on tasteless fries with toothbreaker-fryer-residues (of previous days?!)"
• "Chicken was very dry, pork was nice, beef okay."
• "Roast definitely not value for money."
• "Both the burger and bacon was very over cooked and dry, no sauce on burger."
• "Prawns were so overcooked the flesh was hard and stuck to the shell!"
• "The next thing I ordered was served up wrong and amidst the meal were cos leaves with hot food just thrown in and some were brown and rotting."
• "Shame we were both served an uncooked starter of battered squid, that we sent back to the kitchen."

Atmosphere

Pros:

• "Lovely garden, big car park."
• "There is lovely garden behind the building with a good atmosphere."
• "Such a great atmosphere."
• "They have a massive beer garden, comfortable, cozy seating and little mini board games to keep the kids entertained."
• "The atmosphere was comfortable and welcoming."
• "The ambiance was great a truly friendly chilled out place."
• "Lovely little garden, low ceilings, friendly pub staff and great atmosphere."

Cons:

• "It is overpriced with no atmosphere and not child friendly at all."
• "The pub inside a bit dark."
• "Very dark inside the pub."
• "Good atmosphere, plenty of locals by the sounds of it, quite worn out, could do with a renovation."
• "The only negative I could give was the carpet smelt a bit musty, a bit of shake'n'vac could sort that."
• "It is a disgrace to the Fullers brand."
• "Would not recommend at all."

Value

Pros:

• "Reasonably priced, cozy, excellent food, service, and of course, beer."
• "Friendly bar service, wide range of drinks and food at good prices."
• "The price is very good."
• "The food was hot and tasty."
• "Food was great (lots of options)! Priced well."
• "The staff is super friendly, the food tasted excellent and I was pleasantly surprised by the bill."
• "The atmosphere is relaxing and the price is very good."

Cons:

• "Food decent but very pricey compared to some other pubs."
• "Paid £3.40 for a red bull that’s usually £1.45."
• "Food portion is tiny, was not impressed with teeny lasagne size for the price paid."
• "Roast definitely not value for money."
• "The drinks where served totally wrong the whole meal the food was cold chips where rock hard."
• "Slightly pricey drinks."
• "The drinks are very expensive compared to other pubs I've visited lately."

Accessibility

Pros:

• "Wheelchair friendly, no steps and room to manoeuvre."
• "Good location for a number of bus routes along High Street Harlington."
• "It is near Heathrow Airport and easily accessible by bus, allowing a good meal and drink during a longer layover."
• "This place was like 12min walking from my hotel and best choice to have evening meal and conversation with my colleagues."
• "Bit of an oasis on the Harlington/Hayes border."
• "Family and pet friendly inside and outside."
• "Nice sunny beer garden out back with some impromptu table tennis."

Cons:

• "Toilets are OK but floor covered in water or whatever, ladies toilets were blocked."
• "Toilets could do with a bit more attention to details."
• "The water bottle we got served, had some interesting flake in it..."
• "The service was ok and got non existent when it got busy."
• "Very dark inside the pub."
• "The staff are not very polite, especially the deputy manager she does not possess any hospitality skills."
• "I really won't be going back there again."