Court Leet Reviews Summary

Food Quality

Pros:

• "The food is very nice and the playground is very suitable for children."
• "The food itself was brilliant."
• "Massive portions, good food and great prices."
• "Food was perfect and arrive to the table fast."
• "The food is good; there is a lot of it and it is good quality."
• "We ordered fish and chips and a lasagne, both meals came piping hot and were great value for the money."
• "Came here last night for some food and drinks, it was amazing the Sunday dinners came out hot and tasted great."

Cons:

• "Poor quality food - steaks tough, the chips, grilled tomato and mushroom all cold."
• "Food is shocking GF menu on app is never in. Staff are rude and music is too loud for a eatery."
• "The 'medium' steak was not medium, burnt on the outside and tasted bitter."
• "The sizzling meals were only warm... The steaks not served on a sizzler were cold."
• "Food was absolutely rank."
• "The gamon was extremely dry, and the chips from the burgers we payed extra for were with cheese and bacon, the cheese was like nacho cheese and stone cold, and the bacon was also cold."
• "Food was pretty bloody awful. Kids pizza x2, mac and cheese and hunters chicken. All either under or over cooked."

Service

Pros:

• "Stefan and his team are fantastic at what they do, nothing is too much bother for any of them."
• "Service was friendly but extremely slow."
• "A massive thank you, to the staff at the Court Leet working today, to ensure we had a fantastic Christmas Dinner."
• "The staff are really friendly."
• "All staff friendly and polite."
• "Staff were polite and helpful, so would recommend a visit."
• "The staff are outstanding. Very friendly and helpful."

Cons:

• "Had to ask where one of the meals was as not given."
• "It took far too long between our starter and main meal to be brought out to us, we almost left."
• "Service indifferent (No checking if food ok)."
• "Bar staff are lazy, chefs very lazy and clearly cut corners in the kitchen."
• "The customer service could do with a bit of work."
• "There were no apologies and no one checked back to see if we were satisfied."
• "Terrible service had to ask for cutlery when meal was served."

Atmosphere & Cleanliness

Pros:

• "The pub looked very clean and tidy."
• "Everyone was wearing face masks and using the sanitiser stations they had, and you could just tell the hard work they were putting in to ensure the safety of guests."
• "The pub was constantly been sanitised the whole of our visit, and we felt safe in the knowledge they were doing all they can to make sure everyone felt secure."
• "Lovely clean pub."
• "Very nice tidy place seats are comfortable the building is nice and clean too and best of all free parking."
• "Great atmosphere to the place as soon as you walk in you feel welcomed."
• "Pub atmosphere was warm and friendly."

Cons:

• "This is supposed to be a family pub. Would not bring my kids here."
• "Think cleaners need lessons, as the same cobwebs been there months."
• "Visited Friday for a Lukemia charity fundraising quiz night, spoilt by loud foul mouthed clientele drinking in the bar."
• "Tables were sticky, upholstery ripped and no kids games worked."
• "Very noisy inside. Maybe good for families, but not if you want somewhere quiet."
• "Had a terrible experience. Went to the bathroom only to find people taking drugs."
• "Food today was poor and when asking for the burnt item to be replaced the server was extremely rude and confrontational."

Management & Staff

Pros:

• "Great to see management leasing by example."
• "When we voiced our concerns they were kind enough to get on it and sort it out."
• "The manager went out of her way, to talk me through, the cost of hiring the room, the buffet they offer, etc."
• "Stefan the manager has made the pub very welcoming, the rules in place for covid 19 are very good and everyone abides to them."
• "The manager Stefan made us feel right at home, with all members of staff following the covid rules and regulations which was good to see."
• "The manager of the pub Stefan I think certainly made it feel very family friendly."
• "The manager talked to customers and he was quite jolly, didn’t seem to be putting on a show and looked like he actually enjoyed his role, which is a rarity."

Cons:

• "Me and a couple of mates have shown up and they're refusing to let us in even though they were supposed to open 20 minutes ago inefficient shoddy business."
• "One member of staff was the mvp but let down by management and colleagues."
• "When we returned our drinks were gone and had been put behind the bar and our table had been adjoined with two other tables for a big party."
• "Hope refurb brings better staff and an anti-drugs policy."
• "On one of the most busiest days there was no manager so my problems couldn’t be resolved so had to just give the frozen food back."
• "The staff seem to be waiting for each other to do the next duty, just looking at each other, most odd."
• "The staff are always welcoming and friendly, especially the management."