Address: 140 Bath Rd, Harlington, Hayes UB3 5AW, United Kingdom
Phone: +442088172583
Rating: 4.2
based on 179 reviews.
Food Quality
Pros:
"Delicious n fresh food!"
"The steak we had was the rib eye steak and it was truly cooked to perfection."
"The steak melts in your mouth, lobster is soooo succulent..."
"Love the food here, my favourite choice is half lobster half steak."
"The food was great made it more special with their excellent service and were very attentive to our needs."
"Food was amazing really good wine."
"Everything was very delicious, steak juicy and tender."
Cons:
"Steak was OK but others in group thought it was dry."
"They removed best ever salad in the world, there was a salad before with lobster, it had a specific dressing and generous portions of lobster, with new menu that was removed and replaced with something else."
"The steak wasn’t outright bad, it’s just that I expected better at that price point."
"The lobster roll was lacking in flavor and the lobster overcooked."
"The food was mediocre at best. The worst being the lobster, over cooked is an understatement."
"The steak was tender and juicy. But it was BLAND!"
"Lobster is small and get nothing beside fries."
Service
Pros:
"Atul and his team looked after us very well."
"Service superb."
"Service is great and ambience is unbeatable."
"We were served by a lovely lady called Sarah who made sure we were all more than satisfied."
"The service was amazing."
"Brilliant service from the team."
"Our server was Christina and she was really good."
Cons:
"So the restaurant itself is really nice but unfortunately the customer service is really bad takes them So long to take your order."
"Most annoyingly, they still managed to overcharge me, that's on top of the service charge..."
"We then waited over 20 minutes for a waiter to even approach us for drinks."
"The service was so slow we weren't even asked if we wanted drinks for 15mins."
"Terrible service. Had to wait half an hour just to order our food."
"The service was close to non existent as they were barely anywhere to find and if you do find them it always felt rushed."
"The waiting service was terrible. We were rushed to pay our £261.51 bill and hurried off the table."
Ambience
Pros:
"Love the ambience of the evening highly recommend."
"The ambient was just perfect with the best of staff looking after us."
"There was an outstanding atmosphere."
"The ambience is up beat n mood lifting."
"Surroundings were beautiful, staff were brilliant."
"Very relaxed atmosphere with some nice music."
"Atmosphere was busy and diverse."
Cons:
"And the music was overly load making the patrons have to talk even louder to be heard."
"The table behind us was full of travellers whose many children were running around."
"The restaurant seating is not easily maneuvered in and out of for someone with a cane."
"The restaurant itself is large with a central island bar. It is however quite gloomy due to its decor and low level of lighting."
"The tables are far too close together and the music is terrible."
"I was a bit unlucky being seated at a table next to a larger family with many kids running around the tables, which ruined the otherwise nice and potentially more quiet and cozy atmosphere for me."
"Sat in a very smart restaurant but it has tv screens showing a documentary about children in Syria having graphic operations (one star lost)."
Value
Pros:
"Menus come with fries and salad of which you can have as much you want."
"Very reasonable price too."
"The prices are very reasonable compared to what we are used to paying for similar entrees."
"For £20 (+ 12.5% non optional service charge) it was unbelievably cheap for lobster."
"Not a bad place and prices are not outrageous since the lb has fallen so much lately."
"Good portions, and the peppercorn steak sauce is super tasty. A little pricy, but we definitely got what we paid for."
"Free parking when you validate your ticket at the concierge."
Cons:
"The prices are in line considering the hotel, but that doesn't mean the value is actually there."
"They charge £5.00 p/h if you bring your own cake FYI.. just another money grabbing scheme!"
"However, I think it is just a bit pricey. A small bottle of Coke (200ml) is £3!!!"
"The portions were small but the prices stay the same! very poor!"
"Paying upwards of £20 for a hotel breakfast is never a good feeling."
"Place was very over priced!"
"4 adults eating main course with 2 deserts £225. This is ridiculous!!"