Maxim Chinese Restaurant Ealing, London, Peking Cuisine Reviews Summary

Food Quality

Pros:

• "Food pretty good especially the aromatic duck."
• "Food here is always close to being the best."
• "The food is so wonderful, I rue eating at any another Chinese restaurant because to me they just don't compare."
• "The food here is delicious. You can taste the love and care that has gone into these dishes."
• "Food taste good specially the crispy duck which is one of my favourites."
• "The quality of the food was perfect and the delicate flavours of the sea bass were incredible."
• "Every course was absolutely delicious and of superior quality compared to other Chinese restaurants."

Cons:

• "Unfortunately, just got the most bland Chinese food I’ve ever eaten."
• "Most of it ended up in the recycle bin."
• "The ribs had hardly any meat on unlike my first visit."
• "The shredded beef just tasted of vinegar."
• "Quite poor food, flavourless and fried."
• "The food was average, very overpriced for the quality of food and the amount that you receive."
• "The whole meal was undercooked...the first bite of chicken was 2/3 raw."

Service

Pros:

• "The service was (as always) wonderful."
• "Really good Chinese food and professional staff."
• "Staff are attentive and they are never far away when you need something."
• "Danny was attentive and offered us a wonderful service at a great pace."
• "The staff are attentive and flawless, with an air of experience stretching back over 40 years."
• "Staff is friendly and nice, food quality is good."
• "The service has always been very good."

Cons:

• "It used to be better here, i would not revisit as far too expensive for £70+."
• "The service was, at best, the minimum expected."
• "Considering the bill was £227 for a table of 4 and £25 was service charges, I think their service was appalling."
• "Possibly the rudest staff I have ever encountered."
• "Staff not attentive at all, manager very grumpy to the point of rudeness."
• "Worst service ever, waiters were shouting especially manager."
• "Service was shocking (the manager was miserable and unhelpful)."

Atmosphere & Decor

Pros:

• "The restaurant is very huge. The decor is nice and the bathrooms are clean."
• "The venue is very clean and well presented, and set up in such a way that you can sit comfortably and talk without feeling you are being too loud."
• "Good quality food with a good atmosphere."
• "The ambience is lovely."
• "The decor, the ambience, the staff, the food and the service here make this classy and quality restaurant worth every penny."
• "The restaurant gives a positive appeal from the outside but the interior is even better."
• "Fabulous fresh food and pleasant ambience."

Cons:

• "Overall the restaurant was not welcoming."
• "The ambience is lovely but if you’re looking for an authentic Cantonese food experience it is not served here."
• "The service is very slow on some occasions."
• "Service was ok but rude staff."
• "The service tonight however was really appalling, we waited twenty minutes for our drinks to arrive, even though it wasn't busy."
• "The service was very rushed it felt as if they had overbooked customers and wanted get you out as soon as possible."
• "I lost my appetite after finding a corner of a plastic packet in my rice."

Value for Money

Pros:

• "We had an amazing meal here for an incredibly reasonable price."
• "For the experience, this place is great value for money."
• "It’s not cheap but it’s excellent value."
• "Great food, great service, definitely good value!"
• "Good food that tastes freshly prepared. Prices on higher side but worth it and the packed restaurant is testament to that."
• "If you are in West Ealing and are looking for a good Chinese restaurant, choose Maxim."
• "We have been coming to this restaurant as a family for 20 years and never been disappointed."

Cons:

• "Very disappointing overpriced meal, a total waste of over £90 for 3 people with just one beer."
• "Considering the bill was £227 for a table of 4 and £25 was service charges, I think their service was appalling."
• "Just be careful there's an automatic surcharge of 12.5% which gives a nasty sting when you get the bill."
• "The prices are really high though, there's no doubt about that- so if you want a cheap and cheerful Chinese this is not the place to go!"
• "They forced me into spending more on more dishes!"
• "They've hiked the prices 25% without warning compared to the menu I picked up only recently."
• "Highly over rated, highly overpriced. food very average."