Wong Kei Reviews Summary

Payment Method

Pros:

• "Food is value for money and actually very good."
• "Visited for the lunchtime buffet. At £12.99, it was really good value."
• "Very good value, and will go again."
• "Although prices have increased since my last visit I did not feel hard done by and they were reasonable considering the portion size."
• "The food here is delicious and good value."
• "Delicious, authentic food for a nice price."
• "Cash only. Delicious, authentic food for a nice price."

Cons:

• "Accepts only cash."
• "Payment is by cash only."
• "They requested to settle the bill in cash which there is no sign anywhere indicate this!!! They do not accept card!!!"
• "Relatively cheap and the authentic food is 👌 HOWEVER this place does not accept card- CASH ONLY!!!!"
• "They also don’t accept card and only cash payments, which makes it very inconvenient every time I want to order from here."
• "No C/ Cards cash only."
• "They only accept cash and do not charge service, in addition the prices are fairly cheap."

Service Quality

Pros:

• "Quick and efficient service."
• "Service was quick and efficient."
• "The staff has a charmingly blunt demeanor that adds a memorable touch to the visit."
• "Service is brisk and efficient, though not especially friendly."
• "Service is very fast indeed. Food came very hot."
• "Service was to the point and the food came out within 10 minutes."
• "Very quick and good service."

Cons:

• "Consistent rude behaviour by the manager and the staff."
• "First off the waitress that attended us was very rude we asked for water w ice and then she annoyingly said no."
• "Beware of the Chinese owner guy with glass & the short Chinese women with glass who stayed at the counter & cheats customer."
• "Don't come here if you're expecting great service, smiles and a romantic atmosphere."
• "Only the tea was nice. Employees aren't very helpful and quite rude."
• "Very bad food... Bad service...very bad manners management."
• "Terrible customer care, ulterior motives."

Food Quality

Pros:

• "The variety on the menu was immense and the quality immenser."
• "The roast pork and duck hot rice was good."
• "The food are delicious and I have never ordered anything from Wong Kei that I did not like."
• "All the dishes that we ordered were all very tasty and packed with flavor."
• "The food is yummy."
• "The food is really good, the prices went up a bit but it is still cheap and cheerful."
• "The food is great, treat it like a cafe, don't out stay your welcome."

Cons:

• "Seems to have increased the price quite a bit since a few years ago before their last place closed down."
• "Outrageously bad value for money. £50 for three beers two mains and small starters that were barely edible."
• "The pork belly and sauce with rice were impressively flavourless."
• "But my dish, chicken and cashew nuts, was inedible."
• "Food was mediocre at best."
• "Food was average, greasy in parts and duck in particular was very fatty, tasteless and bland."
• "Pretty garbage food. Not even cheap and service was bad not sure why there are so many people who go here to try."

Cleanliness

Pros:

• "No cons were mentioned regarding cleanliness."
• "Cleanliness great and staff, what one would expect."
• "Everything is reasonably clean and tidy."
• "The bathroom also wasn't dirty, which was a plus."
• "Staff are polite, tables and walls are clean."

Cons:

• "Toilets are manky."
• "Toilets which are down stairs, left a lot to be desired in terms of cleanliness."
• "Dirty place saw rat run down stairs where you go to gents toilet."
• "Overpriced food, dead insects inside vegetable bowls and unhygienic - this place should really be closed down."