New Young Cheng Reviews Summary

Service

Pros:

• "The service was incredibly friendly, there was a nice atmosphere."
• "Friendly staff and a clean restaurant."
• "Great, friendly service. We had the big round table at the back. Fast service, polite and good value."
• "Service was efficient, once the orders were accepted."
• "Food very fresh and plenty choice plus friendly service."
• "The staff were very playful and generous with smiles (amongst themselves)."
• "Nice and warm welcoming from the staff. Very kind and professional environment."

Cons:

• "The service is zero standard."
• "Feel like I was scammed:( Be cautious about your bill and receipt."
• "The service is mediocre...and do not expect good English or Cantonese from the waitoring staff."
• "Waiter was rude, was clearly distracted and seemed to be agitated by our questions about the menu."
• "Unfortunately was totally disappointed with the staff behaviour."
• "If you would like to be ignored and rudely treated by the staff this is the place to be."
• "The waitress’s attitude to the customers was awful."

Food Quality

Pros:

• "Always excellent, tasty, fresh, with a varied selection to choose from."
• "The food was so delicious."
• "Crispy aromatic duck it was so soft & tasty."
• "Their beef brisket rice and pork dumplings were good and flavourful."
• "Really tasty food! The Golden Tofu was lovely, and the duck spring rolls were the best I have ever had."
• "The food quality is good for their price."
• "One of the standout dishes at Young Cheng is the salt and pepper squid."

Cons:

• "The portion size was quite small and flavour just wasn't there."
• "Duck & Pork were not good, the pork inedible, looked like it was weeks old and had been dumped in a deep fryer."
• "The chicken dish was just dreadful."
• "The prawns in chilli were terrible. No flavour to the prawns or the peppers."
• "The meat on it tasted like it is one of those that have died for a while where it was mushy and disintegrate into tiny bits when you dig it out from the shells."
• "Never in my life have I ever eaten bland and tasteless food in any restaurants and this now takes the top spot of being the worse meal and the most expensive."
• "All food served had too much salt. The cooking quality was poor."

Atmosphere & Cleanliness

Pros:

• "It’s a pocket-friendly restaurant so if in London one should try this restaurant."
• "Always busy but rarely disappoints."
• "We were wandering around China town for a while looking for a place with decent spacing (pandemic problems!) and struggled until we found new young cheng."
• "If you're seeking an authentic and divine Chinese dining experience, look no further than New Young Cheng."
• "The dim sum here is pretty good quality especially for the price."
• "This is my ultimate favourite restaurant in Chinatown."
• "A good variety of dim sum options with reasonable prices. Tofu with mushroom is a must order."

Cons:

• "Firstly, there is a fan running overhead constantly which is really annoying."
• "However, when I left, I noticed their hygiene rating was low and 'needed improvement'."
• "While finishing my meal I encountered a small rat running along the floor…my friend yelped and a member of staff tried to shush her."
• "Very unfortunately we were sitting close to the door and it was a cold and windy day and the constant opening and closing of the door had me coughing soon."
• "The only thing that bothers me each time I go is the noises made from cleaning and organising the bowls and plates."
• "Also the big and main important thing is they don't practice minimum social distance in the restaurant as the restaurant is already tight and limited walking space do not expect a safe place to dine."
• "They have the weirdest of surveillance systems of cameras everywhere with signs that talk about of pickpocketing which is alarming inside a resturant!!"

Value for Money

Pros:

• "It’s a pocket-friendly restaurant so if in London one should try this restaurant."
• "Great, friendly service. We had the big round table at the back. Fast service, polite and good value."
• "The dim sum here is pretty good quality especially for the price."
• "Overall - great value for money, very tasty, accomodating and with nice vibes!"
• "The food quality is good for their price."
• "A good variety of dim sum options with reasonable prices. Tofu with mushroom is a must order."
• "Prices are very reasonable too."

Cons:

• "The prices are 1.5 times before. I looked through the glass windows and saw new faces. It looks like it was sold during the closure period. I decided to eat somewhere else. 1.5 times the price did not appeal to me."
• "Overpriced, grumpy staff and they automatically add an optional 10% service charge."
• "Price was also on a steep side."
• "Quality appalling since change in ownership... Portion sizes were small and don’t justify the overinflated prices."
• "It's not worth the price of £10.50 per person."
• "Not value for money at all, but then they slap a 12.5% gratuity on the bill which was really not cool."
• "The sweet and sour pork is not even using the right type of pork and the coating is not what it should taste like."