Harvester Garston Watford Reviews Summary

Food Quality

Pros:

• "The chicken was really juicy and tasted great."
• "Food was so nice and was quick."
• "Food was great. I hadn't tried a Balanced Bowl with halloumi and it was super on a hot day."
• "The food was excellent, the service was great!"
• "The food was actually really nice."
• "The food was piping hot and cooked perfectly."
• "Food was good, drinks were great and the salad bar was amazing."

Cons:

• "Appaling, tired and boring food not worth what they charge on the menu."
• "The main thing was the food in general wasn't very good."
• "Salad fresh but bacon bits tastes very old and rolls tasted like they hadn't been baked.. main dishes were very disappointing."
• "The chicken on the mixed grill was raw in the middle."
• "However, the food was way below the normal standard of harvester."
• "The kids meal burger buns were dry and crumbly."
• "The chicken I got in my burger was inedible. Could hardly bite into it, my partners steak was over cooked and very fatty."

Service

Pros:

• "He was extremely polite and very professional for someone so young, a great credit to the team."
• "Had a really lovely lunch here yesterday. Kelly, our server, was absolutely amazing."
• "The staff have always been very helpful and friendly and the food is always very good."
• "Service, as always, was efficient and friendly."
• "The service was excellent! Lovely waiting staff & great timing as well with the food/drinks."
• "Our server/waiter was absolutely brilliant, attentive, efficient and really good with making recommendations."
• "We always receive great service and great food."

Cons:

• "Really busy, we were seated next to a doorway which was letting in freezing cold draught every few minutes, so not really a great experience."
• "Service was a little slow as they seemed understaffed."
• "The place was like a ghost town."
• "We waited 10 minutes to get seated, I had to find the lady who was seating people, she told me it is what it is after I explained we had been waiting a long time to be seated."
• "Terrible service filled with unprofessional staff who literally do not care about customer service."
• "We were stood waiting to be seated for 10-15 minutes, of which in this time 3 members of staff looked directly at us, passed us, and refused to acknowledged us."
• "Service on arrival was abysmal..we were even subjected to watching an argument between two members of staff!"

Ambiance and Cleanliness

Pros:

• "Our visit was a very pleasant experience, nice food, great atmosphere and polite friendly service."
• "The restaurant gave a family vibe and there is plenty of parking."
• "We had the best steaks- cooked perfectly the salad bar was clean, freshly stocked and the atmosphere was chilled."
• "The atmosphere was chilled."
• "The atmosphere is quite lovely (very cosy)."
• "The place was packed but somehow didn't seem too noisy."
• "The staff are welcoming and friendly and it's clean and the atmosphere is great."

Cons:

• "The restaurant itself was dirty and tables hadn't been cleared..our table itself hadn't been cleaned properly either."
• "Toilets the floors were sticky like walking on toffee..."
• "Chairs had dried rice embedded in the joins. Floors of the toilets were sticky (ladies) and there was gunk in the corners of the floors/walls."
• "You could smell urine and damp in the toilets as soon as you opened the door."
• "The ladies toilets are in need of work. The floor was dirty and the toilet roll holder was broken."
• "The toilets could do with refreshing and de fumigating somewhat!"
• "There is no air conditioning and the heat was unbearably stifling."