Harleys Smoke House Reviews Summary

Food Quality

Pros:

• "Meat was delicious, I had the New York style burger which felt as though I was in the village, great food."
• "The food from harleys smokehouse was 10 out of 10 the day could not of gone any better."
• "Steak cooked to perfection."
• "The gargantuan platter for 2 bested 3 people! Beautiful dry rub smoked ribs, brisket that literally dissolved it was so tender."
• "The food was beautiful massive portions and cooked to perfection!"
• "The pulled pork burrito, great flavour, well filled and more than enough for one."
• "The burger was homemade and the chips too. The coleslaw was delicious and the burrito... Mammoth in size."
• "Food was amazing, kids meal could've been passed off as an adults meal in other restaurants."

Cons:

• "My beef brisket was really fatty and so was my husbands steak. The brisket was quite tough."
• "Food was awful, cheap rubbery cheese and cheap thin bread not as stated on the menu."
• "The food was bland and overpriced for what we received."
• "Steak wasn't cooked as asked. Young girls serving took empty plates away when still eating."
• "The steak was probably the worst I have ever had and considering it’s £25 it was just really disappointing."
• "The bread on the sandwiches was dry and hard on the top. The cakes were small and nothing you couldn't find Asda."
• "Pretty average food at quite high prices. Opted for the brisket sandwich and found the bread to be very dry."
• "Food was very poor, soup was cold and looked/tasted like it came out of a can."

Service

Pros:

• "Great venue, great location, warm & welcoming staff."
• "The staff were friendly and the place clean and had a lovely atmosphere!"
• "Tegen made the meal so enjoyable as well, such a great host."
• "These two young ladies made organising a wedding a much easier task, they are both a huge asset to Harleys."
• "Special mention for Eady.. she gave us a warm welcome. The ribs and pulled pork are fab as always."
• "Staff went above and beyond to make sure we had everything in place and ready for our special day, Thank you all ☺️"
• "Really nice place to eat, genuine smoke house super polite staff very happy to see you."
• "It was our first visit and we were served by Tegan, and she was absolutely fabulous. So friendly, attentive, and assertive."

Cons:

• "The waitress took the drinks order and it took ages for our drinks to arrive."
• "We ordered another round of drinks which also took a while to arrive."
• "The service was absolutely shocking. Table booked for 7.15 and by 8 we hadn’t been seated."
• "** Dog friendly inside and out **...we sat outside for 35 minutes and was not even offered a drink."
• "The place seemed under staffed and it took approx 20 minutes for a waiter/waitress to appear after being seated."
• "Afternoon tea was, I'm sad to say, truly appalling. It was badly organised with staff having to hunt drinks down instead of having them to hand."
• "The service staff just cleared away...no service tip. A great shame as this was my second visit here and it will be my last."
• "Service was ok, got asked to leave our table by 6:30pm then at 5:10pm got asked to leave at 5:30pm! Seriously!"