Giggling Squid - Welwyn Garden City Reviews Summary

Food Quality

Pros:

• "Every single meal we had looked and tasted sooo good."
• "The Bangkok sharing platter is so good."
• "Massaman with coconut rice was yummm."
• "The Thai Melting Beef main with egg fried rice, the beef did literally melt in my mouth and the flavour was amazing."
• "The food was really lovely, and everyone really enjoyed their meals, so tasty and well presented and hot."
• "Ordered masaman beef - was disappointed by quality of beef (stir fried) chewy and tasteless plus very big pieces of carrot which filled up most of the dish."
• "The curry's were too watery and lacked taste and flavour and the noodles were too oily."
• "Food was tasteless and really below average for the cost."

Service

Pros:

• "Staff were very friendly and attentive."
• "The staff were so attentive."
• "The staff are so friendly and knowledgeable and I couldn't recommend this place enough."
• "The service was alright friendly staff very attentive."

Cons:

• "After making my reservation I contacted the restaurant to request my booking be shifted by half an hour... the gentleman that I spoke to was very dismissive."
• "Our table of 8 turned up for a reservation on time and there was no delay in getting a table... We had to try and get their attention to try and move things on."
• "When we made our reservation or arrived, the restaurant failed to indicate or explain the 10% service charge."
• "After 20 minutes, no-one had come to take our order (not even drinks...)."
• "Waited 40 minutes to order food. They were out of numerous wines."
• "We did not enjoy the food at all. The curry's were too watery and lacked taste and flavour and the noodles were too oily."

Ambiance and Decor

Pros:

• "Nice Griggling Squid branch at Welwyn with the brand's unique flowery style decorations."
• "Beautiful decor, delicious menu and wonderful customer service!!"
• "A beautiful serene restaurant with a great atmosphere and good selection of food."
• "Fantastic ambiance and awesome food which you don't get in the usual Thai restaurants."
• "A really pleasant Thai restaurant with a good selection of tasty, well cooked, well presented dishes."

Cons:

• "The acoustics could maybe do with some work - they fit a lot of diners into the available space and it's certainly not what you'd call an intimate experience."
• "When busy service can be a mess. Very young inexperienced unorganised staff."
• "We took my mum for her birthday, and were disappointed... tiny tables for 4 people where you can’t fit 4 drinks let alone sharing platters and food, we constantly had things falling off the table."
• "The food could do with more authenticity. Its watered down to local taste."